Manager, Center HOPE LCSW, LPC, LMFT or Psychologist

Overview

The Center for HOPE, a community services center established in 1982, is a trusted regional resource for grief, bereavement, trauma, and critical illness support. Services include individual, group, and family counseling; support groups; trauma response services; and community education. Key programs include The Den for Grieving Kids and Trauma Response Services
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The Manager of the Center for HOPE oversees the clinical, operational, and programmatic functions of the Center. This role provides leadership for The Den for Grieving Kids and Trauma Response programs, supervises staff, interns, and volunteers, maintains a small clinical caseload, and represents Family Centers in the community.

• Oversees all Center for HOPE operations, ensuring high-quality, responsive programming.
• Manages budgets, data, reporting, fundraising support, and compliance with licensing, accreditation, and regulatory requirements; participates in QA/QI and leadership initiatives.

• Supervises and supports the Program Coordinator, clinical staff, MSW interns, and volunteers, serving as a clinical and professional role model.
• Maintains a small clinical caseload and participates in weekly supervision, case conferences, and agency trainings.

• Coordinates and facilitates evening and school-based grief support groups, special events, and family intakes, serving as a primary point of contact for Den families.
• Maintains and enhances children’s grief curriculum; screens and trains volunteers; and serves as liaison to Lower Fairfield County schools.

• Oversees the Trauma Response Team and participates in on-site trauma response and post-trauma services as needed.
• Represents Family Centers through community education, presentations, trainings, and collaboration with local partners and task forces.

• Master's or doctoral degree in Social Work, Counseling or related field. Active Connecticut license as a LCSW, LPC, LMFT or Psychologist, or the ability to obtain CT licensure.
• Minimum four years of relevant experience in mental health, grief, trauma, or community program development. Experience working with underserved populations.
• Direct clinical experience and comfort level with grief, bereavement, and trauma as primary treatment focus.
• Prior supervisory and leadership experience or demonstrated capacity.
• Ability or demonstrated capacity to oversee multiple programs and sites efficiently.
• Comfort with public speaking and presenting to diverse audiences and stakeholders.
• Proficiency with MS Office, Adobe, electronic health records, and telehealth platforms.
• SIFI Certification (required or obtained after hire).
• Ability to work some evenings for group sessions, as needed.

At Family Centers, we believe in taking care of our compassionate staff who care for our community. We offer a comprehensive benefits package carefully designed to support staff health, financial wellbeing, and work-life balance. We are committed to fostering a supportive, mission-driven environment where employees feel valued, supported, and able to build lasting careers.

• Generous Paid Time Off – 15 vacation days annually (increases to 20 days after 5 years, and 25 days after 10 years), 11 paid holidays, up to 3 personal days, and up to 10 sick days.
• Half-Day Summer Fridays (in select programs).
• Medical, Dental & Vision Coverage Options.
• Health Savings Account (HSA) with monthly employer contributions.
• Flexible Spending Accounts (Health Care & Dependent Care).
• 403(b) Retirement Plan with up to 6% employer contribution.
• Employer-Paid Long-Term Disability, Life & AD&D Insurance.
• Employee Assistance Program (EAP) for confidential support.
• Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supplemental Life Insurance, and more.
• Tuition Assistance (eligible to apply after 6 months of service).
• Loan Repayment Opportunity:
  Fully licensed clinicians working in our FQHC and SBHC programs may qualify for the National Health Service Corps (NHSC) Student Loan Repayment Program, which…