Netsuite Demand Planner in Darien, Connecticut

Demand Planning & Net Suite Administrator

Founded in 1979 by veterinary scientist Dr. Bob and Susan Goldstein, Earth Animal was born from a mission to preserve and enhance the lives of pets through products crafted with care, integrity, and an unwavering dedication to their well-being. Over the past five decades, we've become a trusted name in the U.S. pet industry, with a growing presence across Europe. Driven by a passion for pets, Earth Animal continues to lead innovation with purpose-built products.

As a Certified B Corporation, we are more committed than ever to making a positive impact. From groundbreaking nutrition solutions to wellness innovations, everything we create reflects our devotion to improving the lives of animals. At Earth Animal, we celebrate the joy pets bring to our lives and strive to make the world better - one Earth Animal at a time.

The Demand Planning & Net Suite Administrator reports to our Director of Planning and plays a critical role at the intersection of demand planning, supply chain, data analytics, and business systems. This position will be responsible for supporting and improving our demand planning processes while serving as a key internal resource and subject matter expert for Net Suite.

We are looking for a highly analytical, systems-oriented individual who understands both how the business operates and how an ERP system should support the business. This person will not simply maintain data or run reports-they will actively identify issues, troubleshoot system problems, improve processes, and help implement Net Suite functionality that enables the organization to operate more efficiently. The ideal candidate will have strong hands-on Net Suite experience, including the ability to investigate and resolve issues, manage system configuration and data integrity, understand integrations, and work with internal teams and external developers/consultants when necessary.

Experience implementing or optimizing demand planning and forecasting is highly desirable.

On the planning side, this role will support forecasting, inventory planning, purchasing, and analysis of finished goods and packaging. The successful candidate will be comfortable moving between detailed data analysis, business process improvement, and hands-on ERP administration. This is an excellent opportunity for a self-starter who enjoys solving problems, learning systems, improving processes, and taking ownership. And you must love dogs-you can expect at least 2 four-legged coworkers on any given day!

• Serve as the primary internal Netsuite administrator and subject matter expert
• Manage Netsuite configuration, workflows, saved searches, dashboards, reports, roles, permissions, and master data
• Troubleshoot system issues, identify root causes, and manage enhancements and system improvements
• Maintain data integrity across customers, vendors, items, inventory, purchasing, sales, and planning
• Partner with Netsuite consultants, developers, Celigo, and other technology providers on complex issues and implementations
• Support new functionality, system upgrades, user training, and process documentation
• Monitor and troubleshoot integrations between Netsuite, ecommerce, warehouse/3PL, and other business systems
• Identify and resolve data, configuration, integration, and process issues
• Improve system workflows, automation, and controls to reduce manual processes and workarounds
• Evaluate business processes and recommend system improvements that increase efficiency and accuracy
• Develop and maintain finished goods and packaging forecasts using historical sales, trends, seasonality, inventory, and business inputs.
• Support implementation and optimization of Netsuite demand planning and forecasting.
• Analyze forecast accuracy, sales trends, inventory levels, lead times, and demand changes.
• Partner with the Director of Planning to improve forecasting methodologies, reporting, and planning processes.
• Identify potential stockout, overstock, and supply risks and recommend actions.
• Conduct packaging cycle counts and investigate inventory discrepancies.
• Manage packaging purchase orders, pricing, supplier communication, and delivery timelines.
• Support inventory transfers and maintain appropriate inventory levels across warehouses and ecommerce.
• Monitor inventory availability and support finished goods and packaging planning.
• Develop and maintain Netsuite reports, saved searches, dashboards, and planning KPIs
• Provide analysis and ad hoc reporting to support Planning, Operations, Finance, Sales, and other teams.
• Translate data into actionable insights and recommendations
• Identify opportunities to improve data quality, reporting, and operational performance.

• Bachelor's degree in Supply Chain, Business, Information Systems, Analytics, or a related field
• 3-5+ years of experience in Netsuite administration, ERP systems, demand planning, supply chain, or a combination.
• Hands-on Net Suite administration experience required including…