Kitchen Associate

Ring's End, Inc. is seeking a determined full-time Kitchen Associate in Darien, CT to keep our retail operations running smoothly. This position earns competitive pay and is eligible for great benefits, including a traditional and Roth 401K, 3% 401K safe harbor company contribution, various medical insurance plans, FSA & DCA, employee discounts on products and materials, life/accidental death & dismemberment insurance, long & short-term disability, paid holidays, paid time off (PTO), employee assistance program, and a legal counseling program.

We are a Connecticut-based lumber and building materials retailer serving Connecticut, South County, Rhode Island, and Westchester County, New York. We are a third-generation, family-run company with a rich history dating back to 1902. Guided by a tradition of service and a commitment to innovation, we are dedicated to becoming the premier resource in the building material industry for builders and remodelers, painting contractors, architects, and homeowners.

The associate will be the first point of contact for many customers that call or walk into the kitchen showroom. Tasks vary on a day-to-day basis and are on an as needed basis. Assisting the designers includes completing orders in our internal POS system, fielding calls and walk-in customers, and maintaining sample inventories.

• Greet and assist customers that come into showroom for kitchen cabinets, bathroom vanities, and countertops
• Field walk-in customers and phone call inquiries and introduce them to a designer as needed
• Perform data entry of the designers' sales tickets into internal ticket system
• Maintain cleanliness of displays and samples
• Upkeep stock of literature, cabinet samples, and counter top samples by checking inventory and ordering as needed
• Prepare color chip samples by ordering products, communicating with our shop to cut up samples, and printing and applying labels
• Quote kitchen and bathroom countertops for customers and introduce them to a designer when ready to convert into an order
• Perform minor sales of touch-up kits, laminate sheets, and other miscellaneous products
• Maintain showroom office supplies inventory
• Maintain general showroom condition by contacting appropriate employees or manager as needed
• Be the point person for display requisition orders by consulting with the designers on orders and placing, tracking, and coordinating delivery of orders

This position requires excellent customer service skills as the incumbent will be interacting with customers daily. Organization and attention to detail is necessary to keep track of sample inventories, sample orders, and perform data entry. It is necessary to have basic MS Office skills and an understanding of computers to electronically communicate with customers and vendors and enter orders into ECS.

Must be able to work in a team and be flexible and a self-starter.