Branch General Manager

Your Impact at Lowe’s

As the Branch General Manager (BGM), you will be a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage while managing the daily operations of the Branch. This role includes building and supporting a branch culture in partnership with key stakeholders that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired.

The BGM is responsible for maintaining a strategic view of branch talent needs, recruiting, and developing talent, driving the execution of operations strategies, analyzing relevant data to inform branch-specific strategies, supporting customer service, proactively addressing branch needs, and acting as the Lowe’s brand ambassador for the community.

• Grow Your Career:
  We foster a culture that embraces continuous learning, empowering you to develop your skills. From lateral moves and promotions to a new career field, we can help you shape (and own) your future.
• Culture of Belonging:
  Our teams enjoy a positive work environment where leaders support and respect you, and associates genuinely appreciate each other.
• Financial Future:
  We invest in you – own part of the company with our optional Employee Stock Purchase Plan, or participate in our matching 401k plan.
• Bonus Potential:
  When we win, you win. We award front line workers discretionary and profit-sharing bonuses when we succeed.
• Health and Wellbeing:
  We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.

In this role, the BGM is responsible for hiring, training, coaching, motivating, and driving engagement of warehouse, driver, and branch associates. The BGM partners with sales teams in the field and the support team members to achieve business goals, manages the flow of products both in and out to provide the highest level of customer service, and works closely with cross-functional partners in HR, Asset Protection, and Sales to execute the Lowe’s Pro Supply business strategy within the Branch.

• Influences overall business results by building and maintaining cross-functional partnerships with Human Resources, Safety & Asset Protection, Sales and Support Teams.
• Actively identifies barriers to performance and uses available cross-functional resources to help diagnose issues and remove barriers.
• Leverages financial reports and business data to support decisions that positively impact key branch metrics.
• Creates a climate that supports training and development by identifying employees' training needs, supporting enterprise-wide and branch-level training initiatives, removing obstacles, and providing access to developmental resources.
• Promotes continuous improvement by seeking feedback and addressing opportunities on own leadership and performance.

• 5 years of experience in leading associates in warehouse, distribution center or large retail environments.
• Minimum of 3 years of experience managing P&L.
• Experience building and maintaining cross-functional relationships in a matrixed environment.
• Experience with software applications such as Microsoft Office and/or a Warehouse Management System.

• Experience in recruiting, developing and retaining effective teams.
• Experience in managing resources, time and budgets.
• Experience in working cross-functionally, identifying, and resolving significant process improvement opportunities.
• Experience taking a lead role in a corporate-led initiative or leadership experience in another Lowe’s Supply Chain network facility.
• Bi-lingual skills, if applicable to the facility.

• Available to work a set schedule that may be changed by management based on the facility's needs.
• May be asked to work mornings, afternoons, nights, and/or weekends based on the facility's needs.

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp,…