Health Club Manager

Location:

Longfield, Kent, DA3 8NQ

Salary:
Competitive salary package + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking an enthusiastic Health Club Manager at Brandshatch Place Hotel & Spa, part of Hand Picked Hotels.

Tucked away in the scenic Kent countryside, yet just moments from London, Brandshatch Place Hotel & Spa offers a workplace where heritage and genuine hospitality come together. Joining our team means being part of a venue known for delivering exceptional conferences, executive retreats, and unforgettable occasions.

As a member of our team, you’ll help create unforgettable moments for guests as they explore our tranquil grounds, celebrate special events, and enjoy our personalised service, with an emphasis on service, excellence & consistency.

If you're passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Brandshatch Place Hotel & Spa offers an inspiring place to grow your career.

As Health Club Manager, you will understand the importance of member retention and play a key role in ensuring consistently high standards of service are delivered to both members and guests. You will work collaboratively with your team, interacting with others in a sensitive and effective manner, and demonstrate a genuine passion for maintaining excellence and creating memorable experiences that leave every guest feeling refreshed and revitalised.

You will lead the team in achieving departmental goals, planning and organising work activities, and continuously improving ways of working while inspiring your team to do the same. Ensuring a safe, healthy, and secure environment will be essential, alongside following protocols, driving training initiatives, and promoting upselling opportunities. Building strong relationships and fostering a positive, supportive learning culture will be critical to the success of both the team and the department.

You will be confident in making clear decisions, consulting with others when needed to achieve shared objectives, and will bring a solid understanding of business financials, including labour costs, forecasting, and budgets. Above all, you will be enthusiastic, motivated, and enjoy being part of a passionate and dynamic team.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

• Competitive salary, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Complimentary spa and gym access (
  * where available, restrictions apply at some venues).
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team…