Guest Experience Concierge - Front Desk Agent

The Oasis Club at Champions Gate is excited to announce the exceptional career opportunity of Concierge. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

Key Responsibilities of the Concierge:

* Serves as a local information source for guests.

* Provides information about special events within the resort and the surrounding area.

* Maintains adequate supply of brochure rack items in a clean, well-organized manner.

* Answers all incoming calls to the guest service desk.

* Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.

* Assists guests with questions and concerns, makes suggestions and identifies possible solutions.

* Incorporates safe work practices in job performance.

* Performs other duties as required.

Minimum Qualifications for the Concierge:

* High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other

Qualifications:

* Regular and reliable attendance.

* pen availability for days, nights, and weekends.

Extra Information:

* Must be able to work weekends & holidays