Field Service Technician

Kforce has a client that is seeking a Field Service Technician in Davenport, FL.

Key Tasks:

* Support Key customer in-person as an on-site based Field Service Engineer

* Enter service calls in a timely and efficient manner and effectively manage backlog using CRM system

* Professionally present and demonstrate each piece of equipment to clients, staff, and others

* Effectively install and train on equipment from printing to maintenance and special applications

* Diagnose and repair electrical and mechanical malfunctions to ensure operational standards

* Rebuild, refurbish and update equipment as needed

* Understand the application of all chemicals and inks for purposes of functional use in all machines

* Maintain an inventory of onsite spare parts to be managed and cycle-counted regularly

* Communicate potential sales opportunities

* Share issues and best practices with other Field Service Engineers and supporting staff and actively participate in required support organization meetings

* Assist customers via telephone and in-person to diagnose and repair

* Occasionally perform detailed mechanical, electrical and maintenance service at other customer sites
* Bachelor's degree in Electrical, Mechanical or Engineering degree from an Accredited Institute or 7+ years of experience as a Field Service Engineer servicing electrical/mechanical/printers

* Previous experience with inkjet printers is preferred

* Able to read and understand blueprints and schematic drawings

* Ability to bend, stoop, crawl, grab, and work within confined spaces

* Excellent verbal, written, presentation and communication skills

* Strong computer skills with proficiencies in Microsoft Office software

* Ability to work collaboratively and individually with internal and external teams, work with minimal supervision and in high-pressure environments

* Able to work non-standard work weeks with potential for overtime

* Valid Passport and Driver's License (travel insurance is provided)