Office Assistant-FSS Department

Job Title

Office Assistant-FSS Department

Location: Davenport, Iowa

Job Type: Full-time

Salary: $19.46 per hour

Final date to receive applications: Sunday, July 26, 2026, 4:30 pm Central Time.

Overview

Scott County is accepting online applications for the following position. Scott County participates in the federal E-Verify program to verify the identity and employment eligibility of all newly hired employees.

Job Summary

Under basic supervision, the Office Assistant provides customer service to visitors and performs a wide variety of clerical duties to support departmental or divisional operations to include filing, preparing records and monthly reports, creating program files, and preparing and processing invoices.

• Maintains accurate and detailed records and filing systems, verifies accuracy of information, researches discrepancies, and records information.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures.
• Prepares, scans, copies, and distributes a variety of files and documents; ensures proper filing of documents in departmental or central files.
• Answers, screens, and redirects incoming calls; assists and directs visitors to appropriate locations or staff; responds to customer concerns and requests for information.
• Composes, types, formats, and proofreads a wide variety of routine and complex reports, letters, forms, and other documents; checks for proper punctuation, spelling, and grammar.
• Receives, sorts, and distributes incoming and interdepartmental mail; prepares and distributes outgoing mail.
• Compiles information and data for administrative, statistical, and financial reports and invoices; prepares and assembles reports, program packets, manuals, articles, announcements, and other informational materials.
• Maintains and updates departmental record systems and specialized databases; enters and updates information with departmental activity, program files, and report summaries; retrieves information from systems and specialized databases as required; purges or drops files as required.
• Maintains calendars and prepares meeting arrangements; organizes necessary set-up and materials to be available at meetings.
• Monitors and orders office and other supplies; assists in preparing, processing, and tracking purchase requisitions; receives vendor invoices.
• Demonstrates the ability to exemplify, by his/her actions, the County PRIDE philosophy.
• Performs related duties as assigned.

Education, Training, and Experience Guidelines:
High school diploma or GED equivalent; AND one (1) year of clerical or office experience; OR an equivalent combination of education, training, and experience.

Knowledge of:
General office policies, procedures, and equipment.

Customer service: principles, practices, and etiquette.

Records maintenance and retention: practices and procedures.

Time management: methods.

Basic money handling: practices and procedures.

Skill in:
Typing and entering data with speed and accuracy.

Using a multi-line phone system:
Ability to operate a multi-line phone system.

Organization and multitasking:
Organizing and completing multiple tasks simultaneously to meet deadlines.

Computer operations:
Operating a computer including standard software and some specialized software.

Communication:
Interacting tactfully and professionally with County staff, outside agencies, and the public; communicating effectively verbally and in writing.

Teamwork and confidentiality:
Working effectively both independently and as part of a team; maintaining and handling confidential and sensitive information.

The following is a summary of benefits provided to non-union County employees. Benefits for employees covered under a collective bargaining agreement may vary somewhat depending on specific contract provisions.

• Scott County Employment Benefits