Client Services Coordinator Davenport, IA

Client Services Coordinator

Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.

• Handle a high volume of inbound customer calls and place selective outbound calls as needed
• Qualify customer needs and guide conversations toward appropriate next steps
• Accurately document call details while speaking with customers
• Schedule appointments and collaborate with internal service teams to keep calendars running smoothly
• Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs
• Assist with light reception and front desk coverage during designated times

• Competitive hourly pay with opportunity for performance-based incentives
• Structured training and onboarding program
• Long-term opportunity within a stable, close-knit team environment

If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!