Davenport Donor Scheduler

Are you passionate about making a difference in our community? Join the Impact Life team to help us Change the World
.

We are looking for committed individuals who demonstrate good character
, use clear communication
, and can collaborate alongside professionals who believe in the power of integrity and teamwork.

Our Donor Schedulers call prospective blood donors for life saving blood donation appointments. This position requires excellent customer service skills as you will be interacting with potential blood donors by telephone. Candidates must be friendly and reliable, be comfortable using computers, and possess strong written and verbal skills.

This is a PRN position working Monday - Thursday (4 days) 5pm - 9 pm, Sunday (3.5 hours between 9am - 6pm) 19.5 hours a week.

Donor Scheduler Responsibilities Include

• Telephoning prospective donors from established call lists/files, scheduling donation appointments and maintain accurate donor records
• Interact in a positive, friendly, and customer-focused manner with donors

What does it take to change the world with us?

• High School diploma or equivalent preferred
• Physical requirements include the ability to sit for long periods of time
• Must be able use a computer terminal and work with several computer programs
• Be friendly and reliable
• Possess strong written and verbal skills
• Pre-employment background check and drug screen are required.

What does this change mean for you?

• Industry leading pay rates including shift premiums and weekend pay
• Paid training
• Advancement opportunities
• On Demand Pay
• An opportunity to make a difference in your community
• An excellent benefit package:
• Generous paid time off that begins to accrue on your first day of employment.
• Medical, Dental, and Vision insurance plans
• Free Life Insurance
• 401K with employer match
• Health Savings Account
• Flexible Spending Account
• Supplemental Insurance including Critical Illness, Accident, and Hospital Indemnity
• Doctor on Demand
• Employee Referral Bonus Program
• Tobacco Cessation Reimbursement
• Health Club Reimbursements
• Employee Savings Programs for discounts on various goods and services

For more information on our benefits click this link or copy and paste it into your web browser: (Use the "Apply for this Job" box below). Life Benefit Showcase #welcome

Impact Life provides lifesaving blood products to more than 120 hospitals and emergency medical service providers in a four-state region. In 2024, we celebrated 50 Years of Saving Lives. Over the years, we ve grown and merged across the Midwest from small, independent, community nonprofits to evolve into Impact Life. We are still an independent, community nonprofit, only we are not so small.

Today, our team is 800+ strong across four states. We are headquartered in Davenport, Iowa and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin. Every year we team up with thousands of blood donors and hundreds of community partners to help save lives through blood drives.

Equal Opportunity Employer