Hotel Front Desk Attendant

Woodspring Suites Davenport
• Davenport , FL , US

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values.

• Take reservations in person, via email, or over the phone, including group bookings.
• Contact housekeeping and/or maintenance departments when a problem is reported and perform basic maintenance so as to minimize out of order rooms.
• Manage guest check-ins and check-outs appropriately.
• Balance cash at the end of each shift and generate reports for the next shift.
• Operate the hotel switchboard, answer inquiries, and transfer calls as needed.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Experience in food service or hospitality is preferred but not required—we welcome applicants at all experience levels.
• Proven customer service experience with a strong guest‑focused mentality.
• Availability to work flexible schedules, including weekends and holidays.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.

$15 hourly

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!