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IT Support HelpDesk/Support Technical Support

Campus IT Service Desk Analyst - Elevate User Tech Support

Job in Davenport, Scott County, Iowa, 52800, USA
Listing for: Solutions Management Group (SMG)
Full Time position
Listed on 2026-05-16
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Solutions Management Group (SMG) is hiring a Service Desk Analyst to provide essential first-level technical support to staff and faculty at Eastern Iowa Community College. The selected candidate will possess excellent customer service skills and a minimum of 2 years' experience in a call center. Familiarity with Microsoft operating systems, along with organizational skills, is critical. Benefits include health insurance, 401(k) matching, and paid time off.

Join our dynamic team helping to improve technology solutions.
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