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Campus IT Service Desk Analyst: Elevate End-User Support

Job in Davenport, Scott County, Iowa, 52800, USA
Listing for: Solutions Management Group
Full Time position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Solutions Management Group is looking for a Service Desk Analyst in Davenport, Iowa. This role involves providing first level technical support to staff and faculty for the Eastern Iowa Community College campus. Key responsibilities include troubleshooting technical issues, maintaining customer service standards, and managing incidents. Candidates should possess strong customer service skills and an Associate's degree in a related field.

Benefits include health insurance, retirement plan, and paid time off.
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