Business Analyst

We are seeking a Senior IT Business Analyst to support enterprise modernization and digital transformation initiatives for a well-established Insurance Brokerage. This is a highly visible position partnering with business and technology leaders to improve core insurance systems, streamline operations, and help shape future-state business capabilities. The ideal candidate combines deep business analysis expertise with insurance domain knowledge and experience leading large-scale system transformation efforts.

U.S. work authorization is required. No visa sponsorship is available at this time.

Job Title: Senior IT Business Analyst (Insurance Technology)

Location: Hybrid or Remote (Midwest U.S.)

• Partner with business and technology stakeholders to define requirements, future-state processes, and strategic technology solutions that support enterprise objectives
• Lead discovery sessions, workshops, and requirements-gathering efforts across business, product, and technology teams to drive alignment and successful project outcomes
• Translate business needs into detailed functional requirements, user stories, process flows, acceptance criteria, and supporting documentation
• Challenge existing workflows and legacy processes to identify opportunities for modernization, operational efficiency, and business process improvement
• Support large-scale technology initiatives including core platform implementations, system integrations, modernization programs, and digital transformation projects
• Partner with architects, developers, QA teams, and project stakeholders to ensure business requirements are accurately reflected in solution design and delivery
• Assist with UAT planning, requirements validation, test scenario development, and business readiness activities
• Manage requirement dependencies, risks, change impacts, and competing priorities across multiple initiatives and work streams
• Communicate project progress, recommendations, and strategic insights to both business leadership and technical teams
• Provide mentorship and guidance to junior business analysts while promoting best practices across the organization

• 6+ years of Business Analysis experience supporting enterprise software, technology, or business transformation initiatives
• Strong experience within Property & Casualty insurance, specialty insurance, or related financial services environments
• Proven ability to lead requirements gathering, process analysis, stakeholder workshops, and business process improvement initiatives
• Experience supporting enterprise modernization efforts, including core system implementations, legacy system migrations, or platform transformation programs
• Ability to translate complex business objectives into actionable requirements, user stories, workflows, and functional specifications
• Strong understanding of insurance operations, including underwriting, policy administration, claims, rating, or related business functions
• Experience working with insurance technology platforms, CRM systems, integrations, or enterprise business applications is highly preferred
• Exposure to data analytics, AI-enabled business capabilities, or data-driven decision-making initiatives is a plus
• Exceptional communication, facilitation, negotiation, and stakeholder management skills, including experience supporting executive-level audiences
• Bachelor's degree in Business, Information Systems, Computer Science, or a related field is preferred

Base Salary: $100,000 - $120,000 + Full Comprehensive Benefits

• Hybrid work environment with regular onsite collaboration required
• Potential opportunity for increased remote flexibility following successful onboarding and demonstrated effectiveness in the role
• Opportunity to play a key role in enterprise-wide modernization and strategic technology initiatives
• High-visibility position working closely with senior business and technology leadership
• Must be authorized to work in the United States — no visa sponsorship available
• Experience with enterprise insurance platforms such as Duck Creek and related insurance technology ecosystems is highly desirable