Sr. Manager, Enterprise Networking

POSITION SUMMARIES

HNI Corporation is a global family of brands for the workplace and home dedicated to enhancing the spaces where we live, work, and gather. We pride ourselves on fostering an environment where we make a positive impact on others; upholding our beliefs in integrity, inclusion and belonging.

The Sr. Manager, Enterprise Network Operations is accountable for the reliability, availability, security, and performance of the enterprise network and telecommunications services that connect global business operations. This includes LAN, WAN, SD-WAN, and wireless networks, cloud and data center network connectivity, and voice and unified communications platforms across corporate offices, manufacturing facilities, distribution centers, and remote locations.

This position combines hands-on technical leadership with change discipline, modernizing the organization’s network and telecom stack while sustaining day-to-day operational stability. The Director leads the enterprise Networking & Telecommunications team and partners with enterprise architecture, cybersecurity, infrastructure and cloud operations, application development, and business leaders to align network capabilities with business needs and digital transformation initiatives.

This is a full-time direct-hire management position with direct reports. This position will be based out of HNI's IT Headquarters in Muscatine, IA and will require at least 50% onsite presence.

• Define and execute the long-term operational strategy and project roadmap for enterprise networking and telecommunications, including LAN, WAN, SD-WAN, wireless, cloud connectivity, and voice services.
• Collaborate with architects on network roadmaps that support application modernization, digital workplace initiatives, and hybrid cloud connectivity.
• Ensure network architecture and operations align with enterprise architecture standards, cybersecurity requirements, and regulatory compliance.
• Evaluate emerging network technologies and industry best practices to improve reliability, scalability, and cost efficiency.

• Oversee the design, administration, and evolution of enterprise LAN, WAN, and SD-WAN environments supporting corporate offices, manufacturing facilities, and distribution centers.
• Ensure enterprise wireless networks deliver reliable, secure coverage and performance across office, plant floor, and warehouse environments.
• Ensure reliable and secure connectivity through routing, switching, firewall, VPN, and network access control technologies.
• Oversee cloud and data center network connectivity, including Microsoft Azure, AWS, and OCI network integration, dedicated cloud circuits, and colocation interconnects.
• Support core network services including DNS, DHCP, IPAM, and load balancing in partnership with infrastructure and security teams.

• Own enterprise telecommunications services, including VoIP, PBX, SIP trunking, contact center connectivity, and UCaaS communications platforms.
• Manage carrier and circuit portfolios, including wavelength services, MPLS, dedicated internet access, broadband, satellite, and cellular/LTE failover.
• Ensure voice and collaboration services meet enterprise quality, availability, and security standards.
• Partner with facilities and manufacturing teams on structured cabling, plant floor connectivity, IoT/PLC segmentation and new site build-outs.
• Oversee network capacity planning and bandwidth management across sites and cloud connections.

• Maintain ITIL-aligned service management practices for incident, problem, and change management across network and telecom…