Executive Director

Overview

Title: Executive Director
Department: Quad Cities Chamber
Reports To: CEO
FLSA Status: Exempt
Location: Davenport, IA

Position Summary: The Executive Director serves as a strategic leader of the Quad Cities Chamber of Commerce, responsible for advancing the Chamber’s mission, financial sustainability, member value, and regional business growth and competitiveness. The Executive Director provides vision, operational leadership, and community stewardship while overseeing staff, programs, partnerships and revenue generation.

Board & Organizational Strategy Support:

• Support the CEO in board development by contributing to strategic discussions, goal setting and leadership continuity.
• Lead cross functional planning to ensure staff initiatives are coordinated, outcomes-driven and community centered.
• Ensure strong governance practices, policy compliance, and alignment with the Chamber’s mission and values.
• Use data and key performance indicators to inform decisions, demonstrate value, and measure organizational impact

Fiscal Management & Responsibilities:

• Lead event revenue production strategy to ensure profitability and strong return on investment.
• Identify and implement new and existing revenue opportunities aligned with member needs and market demand.

Membership & Events Management:

• Provide oversight of sales & membership strategy, including recruitment, engagement, retention, and value delivery.
• Responsible for fostering relationships with lead investors and securing sponsor ships.
• Leads the membership sales team, setting and obtaining membership and sponsorship goals, training, and membership program implementation.
• Ensure strong member relationship management practices and data-driven retention initiatives.
• Oversee Chamber programs, signature events, and initiatives to ensure quality, relevance and financial performance.
• Oversee and support Chamber events, membership staff, and sales while fostering a high-performing, collaborative culture.

Small Business Support:

• Oversee and advance small and minority business initiatives, ensuring inclusive access to Chamber resources and opportunities.

Advocacy & Community Support:

• Represent the Chamber in the community, with elected officials, partner organizations, media, and regional coalitions.
• Provide leadership on business advocacy priorities in coordination with the Board and members.
• Oversee government affairs team in the creation of Chamber annual legislative priorities.

Supervisory Responsibilities: Membership & Event Staff, Small & Minority Business Staff and Government Affairs Staff

Education/

Experience:

• Bachelor’s Degree in Business Administration, Management, Communications, Economic Development, or other business field
• 5 – 7 years of senior leadership experience in a chamber, nonprofit, economic development, or related organization
• Superior verbal and written communication skills, as well as competence in public speaking
• Excellent skills in time management, prioritizing while working in a fast-paced environment
• Mentor-coach temperament and skills
• High level of professionalism and confidentiality
• Availability to work occasional non-traditional hours (early morning, evenings, weekends)

Equipment and Software

Skills:

• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook
• Must be able to operate standard office equipment, including telephone, calculator, computer, printer, typewriter, fax, and copier

Certificates, Licenses, Registrations:

• Must possess a valid driver’s license and be insurable

Language

Skills:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Mathematical

Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists
• Ability to…