Service Coordinator

Overview

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people. Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.

• Scheduling of service calls and assignment of job duties for technicians
• Communicate professionally with customers and techs on status of service calls.
• Track, update and maintain status of calls/service tickets in Service Queue and customer accounts.
• Track and report all service work done.
• When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

• High school diploma or general education degree (GED) is required
• Two years related experience/training in alarm monitoring or scheduling is preferred.
• Strong attention to detail
• Strong Communication skills, both written and spoken
• Ability to interpret notes in accounts and instructions given
• Ability to multi-task and problem solve
• Work cohesively in a team environment

All:
High School Diploma/GED

Benefits:
Medical Insurance, Dental Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Educational Assistance