Retail Guitar Repair Tech

Guitar Center, a leader in musical instruments retail, is seeking a skilled Retail Guitar Repair Tech to join our dedicated team. This role focuses on providing high-quality technical support and repair services for a wide range of guitars. As a Repair Tech, you will assess, repair, and maintain guitars, ensuring each instrument's optimal performance and customer satisfaction. Your expertise will contribute significantly to maintaining Guitar Center's reputation as a top choice for both aspiring and professional musicians.

This position requires a deep understanding of guitar mechanics and the ability to provide exceptional service under tight deadlines.

Responsibilities

• Diagnose issues with guitars and recommend appropriate repair strategies.
• Perform setups, fretwork, structural repairs, electronics upgrades, and other related maintenance tasks.
• Provide excellent customer service, including explaining technical details and repair timelines to customers.
• Maintain a clean and organized work environment.
• Keep track of inventory levels for necessary repair supplies and tools.
• Collaborate with store team members to enhance service delivery and customer engagement.

Required Skills

• Strong knowledge of guitar hardware and electronics
• Proficiency in using tools and machinery for guitar repair
• Excellent problem-solving skills
• Strong communication and customer service skills
• Ability to work efficiently and accurately in a fast-paced environment