Direct Support Supervisor

Overview

The Direct Support Supervisor writes assessments, service plans, and other documentation under direction from the Manager. Assists Manager in hiring and supervising staff. Schedules staff and ensures appropriate coverage. Rotates on‑call responsibility as assigned. Provides habilitation and other services to assigned clients within their home and community settings in accordance with the client’s service plan. This role reports to the Supported Community Living Manager.

• Assist the Manager in assessing new referrals and facilitating admission procedures.
• Write annual assessments, service plans, and other client documentation under the direction of the Manager.
• Ensure documentation is accurate and meets billing criteria. Assist COO in preparing monthly billing data.
• Participate in hiring, supervision and evaluation of assigned direct support staff.
• Provide training and job‑specific orientation to staff.
• Schedule staff and ensure appropriate coverage.
• Rotate on‑call responsibility as assigned.
• Communicate regularly with all staff concerning client needs.
• Ensure clients are scheduled for medical and psychiatric appointments and arrange for transportation as needed.
• Assist Manager and client’s treatment team in planning and facilitating appropriate discharge arrangements.
• Report personnel issues to the Manager and intervene as directed.
• Manage Medicaid and other benefits as well as payment tiers for those persons assigned.
• Manage client funds and petty cash for those homes/clients assigned on VF property.

• Associate’s degree in a human services field required.
• Previous experience working with the long‑term mentally ill population preferred.
• A valid driver’s license with a driving record.
• Ability to pass a pre‑employment physical with a drug and alcohol screen.
• Employees are required to maintain a minimum personal vehicle coverage that equates to $100,000 each person and $300,000 each accident.

Vera French offers various in‑house training opportunities CPR, Medication Management and other trainings through our learning management system. To encourage our staff to continue their education, Vera French also offers a Tuition Reimbursement and Loan Repayment program for all employees after one year of employment.

• Group Health Insurance (United Healthcare)
• Delta Dental and Dental Vision Insurance
• Employer‑paid Life Insurance, AD&D, and Long‑Term Disability through Mutual of Omaha
• Supplemental Life Insurance and Short‑Term Disability options
• 401(k) Retirement Plan
  • Employer contribution of 3% of annual salary
    , vested day one
  • Employer matching 25% of employee contributions, up to 6%
• Tuition Reimbursement & Loan Repayment Program
• Supplemental Critical Illness and Accident Coverage through Mutual of Omaha
• Paid Time Off
  • Nine paid holidays per year
  • Nine paid sick days per year (accrued per payroll)
  • Two weeks of vacation (accrued per payroll)
  • One Vera French Day (one paid day per year)