Operations Supervisor Job Davenport area,Iowa USA,Warehouse

OPERATIONS SUPERVISOR River Bend Food Bank, Davenport, IA

SALARY RANGE:

$55,000 - $60,000

SUMMARY:

The Operations Supervisor plays a critical leadership role in overseeing the daily warehouse operations at the Davenport facility. This position is responsible for leading a team of employees engaged in receiving, replenishing, picking, delivering, and rescuing food while ensuring operations are completed safely, efficiently, and accurately. The Operations Supervisor is a hands‑on leader who motivates employees, develops talent, and fosters a positive, accountable, and mission‑driven work environment.

Success in this role requires exceptional leadership, organization, communication, and problem‑solving skills. Attention to detail is essential and a fundamental expectation of this position. The Operations Supervisor must consistently ensure the accuracy of inventory, order fulfillment, documentation, scheduling, food safety practices, and operational processes as small details have a significant impact on our Hunger Relief Partners, volunteers, donors, and the communities we serve.

Accuracy, follow‑through, and clear communication are critical to maintaining operational excellence. Working closely with the Operations Systems Manager, the Operations Supervisor is responsible for planning daily workloads, allocating resources, monitoring productivity, and ensuring compliance with all food safety, OSHA, and organizational policies. This individual promotes a culture of accountability, continuous improvement, and teamwork while maintaining a warehouse that is clean, organized, safe, and always ready to welcome volunteers, partners, donors, and auditors.

The ideal candidate is adaptable, collaborative, and capable of leading through changing priorities, staffing shortages, and unexpected operational challenges. They lead by example, make sound decisions under pressure, hold themselves and others accountable, and demonstrate an unwavering commitment to quality, operational excellence, and attention to detial.

Essential Duties and Responsibilities:

Lead with Clarity and Confidence: Provide consistent leadership by clearly communicating daily priorities, performance expectations, and organizational goals through regular team meetings and one‑on‑one coaching. Foster accountability, teamwork, and a culture of continuous improvement.

Plan and Coordinate Daily Operations: Develop detailed daily schedules and work assignments that maximize efficiency while ensuring warehouse operations, deliveries, and partner orders are completed accurately and on time.

Maintain Operational Accuracy: Ensure inventory, order fulfillment, documentation, scheduling, and reporting are completed accurately and consistently. Attention to detail is a must to minimize errors, maintain inventory integrity, and provide exceptional service to Hunger Relief Partners.

Performance Management: Monitor employee performance through observation and measurable performance metrics. Provide timely coaching, recognition, corrective action, and documentation to maintain high performance standards.

Adaptability and Problem Solving: Respond effectively to changing priorities, staffing shortages, product availability, weather events, delivery delays, and other operational challenges while maintaining productivity and customer service expectations.

Maintain a Safe, Clean, and Organized Facility: Ensure the warehouse consistently meets food safety, sanitation, OSHA, and organizational standards. Maintain a clean, organized, and audit‑ready facility that reflects River Bend Food Bank's commitment to excellence.

Hiring, Training, and Employee Development: Recruit, interview, onboard, and train new employees. Prvide ongoing coaching and professional development while promoting a culture of accountability, safety, teamwork, and continuous learning.

Strategic Execution: Support departmental and organizational strategic initiatives by implementing operational improvements that increase efficiency, accuracy, and service to Hunger Relief Partners.

Timely and Accurate Documentation: Complete employee evaluations, performance documentation, scheduling records, wage…