Sales Support Rep II — Customer Experience & Upsell
Job in
Davidson, Mecklenburg County, North Carolina, 28036, USA
Listed on 2026-07-26
Listing for:
MSC Industrial Direct Co.,Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
MSC Industrial Supply Co. in Davidson, NC is seeking a Customer Service/Support professional to provide exceptional service and sales support to internal and external customers, delivering a value-added customer experience.
Responsibilities include handling inbound calls and emails in a fast-paced call center, performing basic order entry, returns processing, and resolving disputes. A minimum two years in customer service and a high school diploma are required, with preferred MRO distribution
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