Gestionnaire de programme III

우리의 미션에 함께하세요! 건물, 주택, 그리고 운송 분야에서 쾌적하고 지속 가능하며 효율적인 기후 솔루션을 선도하는 글로벌 기업으로서, 우리는 지구를 최우선으로 생각할 책임이 있습니다. 저희는트레인 테크놀로지스및 당사의 다양한 사업을 통해트레인등록상표및Thermo King지속가능성은 단순히 우리의 비즈니스 방식이 아니라, 바로 우리의 비즈니스 그 자체입니다. 여러분은 세계가 직면한 과제를 대담하게 바라보고, 의미 있는 가능성을 발견할 용기가 있으신가요?

더 나은 미래를 만드는 데 기여하고 싶으신가요? 만약 답이 ‘예’라면, 지속가능한 세상을 위해 가능한 것에 과감히 도전하는 저희와 함께할 것을 진심으로 제안합니다. 저희에 대해 알아보세요혜택직장과 가정에서 성공할 수 있도록 설계되었습니다. 우리는 과감하게 나아갑니다.

작업 위치: 가상

• Ensures quality standards of all service operation processes and functions required for execution of work and customer satisfaction.
• Responsible for achieving mission objectives regarding profit and management of resources such as backlog analysis, Work in Progress (WIP), overhead management, etc.
• Transition and roll out meetings with the customers and with the Trane teams involved to achieve favorable service outcomes.
• Monitor, measure, and modify process and process measurements to meet customer needs and business objectives effectively and efficiently.
• Also, make sure customer reporting is accurate and on time.
• Works with Trane field office and Third-party providers to get quotes, negotiate contracts, and deliver business results to the customers.
• Ensuring that vendor approval and compliance is up to date.
• Works as liaison between the customer, business unit/corporate, and service teams to resolve issues.
• Interacts with sales to ensure smooth hand off of projects from the sales process.
• Conducts performance appraisals of the service accounts and suggests ways to improve or better service for a more favorable customer outcome or growth in service with the clients.
• Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and others as needed.
• Oversight of any investigations that might occur for assigned customers to manage proper resolution.
• Reviews project measurements and monitors projects through completion.
• Collaborate across business streams and business units as needed to achieve favorable outcomes for the enterprise.
• Up to 10% travel

• Bachelor’s Degree in Engineering, Business, or applicable field; or a minimum of seven (7) years of project management, equipment, HVAC or related experience; or an equivalent combination of education and experience.
• Familiarity with HVAC systems and temperature equipment preferred.
• Ability to read, analyze, and interpret plans, specifications, contract documents, control drawings, service bulletins, technical procedure manuals, equipment specifications, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from leadership, customers, and service personnel.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. And then communicate the results both internally and externally.
• Preferred but Not
  
  Required:
  
  Demonstrated knowledge of lean methodology and its application is a plus, but we welcome candidates from diverse backgrounds and experiences.
• We value continuous improvement and are open to training individuals who are eager to learn and contribute to our team.

연간 기본급 범위 또는 시급 기본급 범위 $90,900.00 - $ 보상 유형: 급여 인센티브 대상 Yes 판매 수수료 대상 No

면책 조항: 당사는 이 직무에 대해 다양한 요소를 고려하여 경쟁력 있는 보상을 제공하기 위해 노력하고 있습니다. 실제 보상 수준은 경력, 성과, 지역, 학력, 경험, 출장 요건, 노조 소속 여부 등 여러 요소에 따라 달라질 수 있습니다. 당사의 보상 범위는 일반적으로 해당 국가의 전국 평균을 기준으로 산정됩니다. 또한, 복리후생은 지역, 사업 부문, 노조 참여, 직원 신분 등에…