Hotel Front Desk Supervisor
Job in
Davidson, Mecklenburg County, North Carolina, 28036, USA
Listed on 2026-07-07
Listing for:
Ontario Trillium Foundation
Full Time
position Listed on 2026-07-07
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Job Summary:
We are hiring a Front Desk Supervisor to oversee front desk operations and ensure guests receive exceptional service throughout their stay. This role is ideal for someone with strong leadership skills and a customer-first mindset who thrives in a busy hotel environment.
Benefits:
- Competitive salary
- Hotel discount programs
Responsibilities:
- Supervise front desk and concierge staff
- Handle escalated guest issues and special requests
- Maintain scheduling and training for front desk team
- Monitor guest feedback and implement service improvements
- Collaborate with other departments to improve operations
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