HR Specialist

Public Job Description — HR Specialist (Contract, 6 Months)

Job link: [[[Job Order:10596:

HR Specialist]]]

Join a fast-paced HR support team where you’ll help keep employee data accurate, support critical HR processes, and deliver high-quality service to a high volume of internal customers. This is a great opportunity for someone who is detail-oriented, customer-focused, and comfortable working with confidential information and process-driven work.

• Maintain and update employee personnel files and HR records with accuracy and discretion
• Process and verify HR documentation related to staffing, recruiting, training, performance evaluations, classifications, and grievances
• Review employment applications and coordinate/verify background checks (law enforcement, prior employers, references)
• Respond to employee/applicant questions on eligibility, benefits, pay, HR policies, and related processes
• Support pension-related casework including calculations, reconciliation, research, case updates within SLAs, and inbox/mail handling
• Document each interaction accurately in the case management system
• Manage a high-volume environment (35+ employee inquiries/day; volume may increase seasonally)

• Workday experience (required)
• Strong customer service skills in a high-volume environment
• Excellent attention to detail and accuracy with documentation/data
• Clear verbal and written communication
• Proficiency with Microsoft Excel and Word (and general computer applications)

• HR degree or HR-related experience
• Experience with benefits, payroll, absence/leaves, retirement, and employee self-service support
• Comfort with math, calculations, and data reconciliation
• Case management/ticketing system experience
• Strong analytical and problem-solving skills

• High School Diploma or GED required
• 2–4 years of customer service–related experience required
• Bachelor’s degree in Human Resources or related field preferred

• Onsite in Davidson, NC 4 days per week (hybrid schedule)
• Full-time with flexibility based on assigned shift (shifts range between 8:00 AM–7:00 PM EST, Monday–Friday)
• Contract role with an expected duration of ~6 months

Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.