Supply Chain Systems Enablement Manager

Job Summary

The Supply Chain System Enablement Manager is responsible for leading global supplier enablement operations, governing supplier master data standards, and overseeing key supply chain platforms that support onboarding, compliance, and risk management. This role provides leadership across system governance, cross functional process alignment, incident management, data integrity, and supplier lifecycle workflows. The manager serves as the business owner for supplier enablement processes across approximately 15 enterprise systems, ensuring consistent global standards, strong audit readiness, and reliable system performance.

This role partners closely with Procurement, Quality, Legal, Logistics, IT, and SaaS vendors to deliver stable operations while driving strategic enhancements and transformation initiatives.

Based at our headquarters USA North Carolina Davidson office, you will report directly to the Supply Chain Systems Enablement Leader for Integrated Supply Chain (ISC), India, Bangalore. This strategic position offers a unique opportunity to shape the organization's operational strategy and drive sustainable growth through the effective implementation of integrations with data and process mapping.

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off including in support of volunteer and parental leave needs.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Learn more about our benefits here !

From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.

• Lead 15+ global systems governance across ensuring accurate supplier data, compliant records, and consistent onboarding workflows.
• Establish and enforce global system procedures, configuration standards, and system usage guardrails to maintain consistency, data integrity, and regulatory compliance.
• Support the procurement technology roadmap and evaluate the feasibility and adoption of related systems.
• Oversee day to day supplier onboarding operations, including access requests, workflow approvals, configuration changes, and data validation.
• Manage system incidents and performance issues, driving triage, escalation, root cause analysis, and long-term corrective actions with IT and vendors.
• Lead testing, validation, and release readiness for system upgrades, enhancements, and integrations to ensure stability and aligned business outcomes.
• Maintain complete documentation and audit readiness, ensuring traceability, evidence logs, compliance records, and strong internal control practices.
• Monitor and report KPIs related to system performance, onboarding cycle time, data quality, and user experience to identify risks and improvement opportunities.
• Partner with IT, SaaS vendors, Procurement, Quality, Legal, and Logistics to align governance, resolve cross-functional issues, and support roadmap decisions.
• Drive process improvement, automation, and standardization to reduce manual work, improve supplier experience, and strengthen global consistency.
• Lead change management, training, communication, and user adoption efforts, providing guidance in alignment with regions.

• Bachelor’s degree in supply chain management, Information Systems, Business Administration, or a related field.
• 6+ years’ Experience supporting enterprise systems in supply chain, procurement, or quality environments.
• Strong understanding of supplier onboarding, master data governance, and compliance processes.
• Exceptional organizational skills with ability to manage high-volume, time-sensitive workflow.
• Strong analytical, troubleshooting, and cross-functional communication skills.
• Ability to work independently in a fast-paced environment with high ownership and accountability.
• Experience with change management initiatives is a plus.
• Communication:
  Strong communication skills to effectively liaise between technical and non-technical stakeholders.
• Adaptability:
  Flexibility to adapt to evolving technologies and organizational changes.
• Project Management:
  Proficiency in managing multiple projects, prioritizing tasks, and meeting deadlines.

Base Pay Range: $90,000 - $125,000

Additional Compensation:
This role is bonus eligible

Disclaimer:
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally,…