More jobs:
Global Service Desk Lead | AI-Driven & Scalable
Job in
Davidson, Mecklenburg County, North Carolina, 28036, USA
Listed on 2026-06-04
Listing for:
Ingersoll-Rand
Full Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
Ingersoll-Rand is seeking a Global Service Desk Experience Manager in Davidson, NC. This role is responsible for overseeing the IT Service Desk experience for over 25,000 employees globally, focusing on continuous improvement and user satisfaction. Candidates should have a Bachelor's degree in IT or related field, along with substantial experience in IT Service Management, vendor management, and Service Now. The role emphasizes operational control, team leadership, and advancing AI-enabled service delivery.
Strong stakeholder communication and analytical skills are essential.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×