Sr Collaboration Platform Engineer - M365 & Google Workspace

We are seeking a Senior Collaboration Platform Engineer to lead the engineering, administration, and optimization of Microsoft 365 and Google Workspace environments across a global enterprise. This role ensures both platforms operate reliably, securely, and efficiently while delivering a consistent, high‑quality user experience.

• Engineer, administer, and support Microsoft 365 and Google Workspace environments across all regions.
• Manage core services including M365 (Exchange Online, Teams, SharePoint, One Drive, Entra ) and Google Workspace (Gmail, Drive, Meet, Admin Console).
• Monitor platform health, performance, and service reliability; proactively resolve issues.
• Serve as the senior escalation point for complex incidents and platform‑related problems.
• Engineer and support user lifecycle processes (joiner, mover, leaver) across both platforms.
• Manage identity, licensing, mailbox provisioning, storage allocation, and group membership.
• Maintain role‑based access controls and consistent permission models across systems.
• Implement and enforce enterprise governance policies (access, sharing, naming, retention).
• Identify and remediate oversharing, orphaned data, and misconfigurations.
• Support audit and compliance activities.
• Support dual‑platform operations (M365 and Google Workspace).
• Troubleshoot mail flow, calendar interoperability, and file access issues.
• Improve user experience by reducing friction between platforms.
• Maintain identity synchronization (Entra , Google Identity).
• Support integrations with Workday, Halo, and IAM solutions.
• Troubleshoot provisioning, sync, and authentication issues.
• Build and maintain automation using Power Shell, Graph API, and Google Admin SDK.
• Improve operational efficiency through automation and standardization.
• Develop reporting for usage, health, and licensing.
• Maintain MFA, access policies, and auditing.
• Support eDiscovery and retention requirements.
• Monitor risks and remediate misconfigurations.
• Provide Tier 2/3 engineering support.
• Partner with service desk teams to improve workflows.
• Collaborate with infrastructure, security, and business teams.
• Maintain runbooks, procedures, and documentation.
• Contribute to knowledge base content and training.
• Promote engineering best practices.

• Bachelor’s degree or equivalent experience.
• 8–12+ years enterprise IT experience with M365 and Google Workspace.
• Experience supporting coexisting platforms at enterprise scale.
• Strong knowledge of Exchange Online, Gmail, SharePoint, One Drive, Google Drive.
• Experience with Entra  Google Identity.
• Power Shell and automation experience.
• Experience in global, multi‑region environments.

• Experience with Halo ITSM and Workday integrations.
• Experience optimizing multi‑platform environments.
• Knowledge of IAM/SSO solutions.
• Relevant Microsoft 365 and Google Workspace certifications.

• Strong engineering and troubleshooting skills.
• Automation and scripting expertise.
• Operational ownership and attention to detail.
• Ability to manage complex environments.
• Effective communication skills.

• Primarily onsite role supporting a global enterprise environment.
• Collaboration with IT leadership and regional teams.
• Occasional travel required.

Annual Base Salary Range: $97,406.66 – $.

Compensation Type:
Salary. Incentive Eligible:
No. Sales Commission Eligible:
No.

• Health insurance and holistic wellness programs.
• Family building benefits including fertility coverage and adoption assistance.
• 401(k) match up to 6% plus additional 2% core contribution (up to 8% company contribution).
• Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and options for volunteer and parental leave.
• Educational and training opportunities, tuition assistance, and student debt support.

Safety Sensitive Role:
No.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.