PRN Hospital Liaison

Join to apply for the PRN Hospital Liaison role at VIA Health Partners.

VIA Health Partners is an industry leader and top-10 nationally ranked provider of end-of-life care. More importantly, we are proud to be a community-based, not-for-profit hospice & palliative care provider. We have deep community roots, with decades of experience serving ALL patients’ and families’ needs regardless of their ability to pay or their medical complexity. We are a people-first organization whose funds go to serve our mission.

Due to our significant growth, we are looking for amazing new staff who share these same values. Apply now and be a part of our success story.

We Provide Excellent Benefits Including:

• Medical, Vision, and Dental plans through BCBS
• 28 days of Paid Time Off
• Excellent mileage reimbursement rate
• 403b Retirement plan with matching
• Focused programs honoring Veteran patients
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN)
• Best Orientation and Onboarding program you’ve experienced
• Seasoned Hospice leaders guiding your career growth

Essential Functions:

• Direct Inpatient Care:
• Serves as the “face” and liaison between VIA and the hospital systems in our service area.
• Provides information to patients, families, and healthcare professionals interested in hospice services.
• Visits and assesses existing VIA patients admitted to the hospital within 24 hours of admission notification.
• Reviews inpatient medical records on all hospice consults, referrals, and existing patients.
• Collaborates with the appropriate Team Manager to determine admission status or level of care for existing patients.
• Initiates and maintains a liaison relationship with all hospital discharge planners and case managers to effectively coordinate and ensure collaborative management of the patient while hospitalized.
• Reliably communicates pertinent patient information to both members of the hospice interdisciplinary team and the hospital personnel.
• Ensures adherence to the hospice Plan of Care, while collaborating with hospital staff and incorporating individualized goals and interventions.
• Coordinates and communicates discharge disposition with the Referral Center Triage Staff, Hospital Liaison Clinical Coordinator, and the primary hospice team.
• Presents hospice services, conducts hospital nursing assessment to identify patient/caregiver needs, coordinates ancillary services, develops General Inpatient Plan of Care, and begins collaborative discharge planning with hospital personnel for newly admitted hospice patients at the General Inpatient Level.
• Professional and Personal Accountability:
• Ensures that VIA professional reputation is maintained and projected.
• Demonstrates competency in knowledge and skills.
• Assumes responsibility for professional development and staying abreast of current trends in the healthcare field. Incorporates new information and methods into practice.
• Maintains current professional licensure, CPR certification, and CEU requirements.
• Understands that physicians’ offices, hospital personnel, assisted living communities, long-term care communities, VIA Home Care and HART Teams, and IPU staff are our customers and strives for a positive and productive relationship.
• Maintains productive and professional relations with external agencies and healthcare providers.
• Assumes periodic on-call responsibilities and holiday coverage.
• Works very closely with the Business Development & Marketing team, communicating any pertinent information, needs, or concerns relative to exceeding the expectations of the client/referral sources (i.e., Hospital Systems).
• Ensures accurate, complete and timely clinical documentation in accordance with VIA’s guidelines:
• Keeps clinical records current by synchronizing laptop information prior to documenting and after completion.
• Completes and submits all clinical documentation per VIA clinical documentation guidelines (i.e., both electronic and hard copy documentation is due within 24 hours of visit).
• Communication via Secure Messages, Referral Memo, and voice messages should be completed by the end of the business day the communication is obtained.
• Appropriately utilizes VIA patient-related protocols,…