Quality Leader, Residential HVAC

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Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Reporting to the Vice President, Integrated Supply Chain, Residential HVAC business unit, the Quality Leader, Residential HVAC will support our cultural transformation as Trane Technologies aligned to innovating for our customers, building a world class lean enterprise and uplifting our people, culture and communities. This key leadership role is responsible for establishing continuous improvement programs for the company related to product quality, defining and implementing world-class quality systems and processes, and partnering with Manufacturing, Supply Chain, Engineering, Product Management, Sales, Service and Operational Excellence to solve and prevent quality related problems internally and with customers.

This position oversees all quality and reliability initiatives, managing teams both directly and in a matrix structure. The Quality Leader communicates goals and expectations to the organization while providing positive motivation to the related teams, with a drive to reduce the cost of quality and drive a “Zero Quality Defect” mindset through utilization of our Business Operating System.

• Create an exceptionally talented and robust organization through transformational change and cross-functional alignment to ensure product quality and reliability while working to reduce the cost of quality.
• Support Trane initiatives related to Quality Compliance policy and regulatory compliance strategies and ensure compliance at all Parts locations and suppliers.
• Lead and guide the safety council and manage any NHTSA requirements for the organization.
• Drive a proactive Quality team where everyone clearly understands their role and connection to strategy.
• Articulate goals and expectations and communicate effectively with all levels of the organization.
• Provide positive motivation and increase customer-facing awareness to drive a “Zero Quality Defect” mindset.
• Communicate status on high level KPI’s and metrics. Examples include ICQ DPPM, Warranty DPPM, Voice of Customer, and COPQ, Supplier quality, and process capability while ensuring quality specs are consistently established and deployed.
• Ability to present in a concise manner to leadership KPI’s and status of quality focusing on the customer while managing/maintaining key Business metrics.
• Strategize and collaborate with other departments to ensure timely completion of all objectives and milestones, including Manufacturing, Supply Chain, Engineering, Product Management, and Operational Excellence.
• Drive risk analysis and develops solutions to a variety of complex problems.
• Actively participates on the Enterprise Quality Council; develops, implements, supports and follows corporate quality policies, processes, and procedures.
• Serves as an escalation point for plant quality team when they are not able to resolve quality issues effectively or efficiently.
• Scopes out projects…