CARE Contract Specialist

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

The CARE Contracts Specialist activates, manages, and analyzes maintenance service agreements within the CARE Service portfolio. The role reviews each agreement before activation to confirm financial accuracy, validate the signed contract against the digital record, and ensure invoicing reflects the full value of the services purchased. Working closely with Sales, Service, field, and Operations teams, the specialist applies strong analytical, financial, data-processing, and customer-support skills to keep agreements moving forward.

Success requires sustained attention to detail, ownership of a steady workload, and the ability to manage a high-volume agreements per month at while maintaining accuracy and timely execution.

The ideal candidate brings practical financial acumen and an understanding of billing fundamentals, including total contract value, invoiced amounts, and remaining balances. Experience in contracts and / or Salesforce will prove helpful to your success. Relevant backgrounds may include billing, invoicing, financial analysis, customer service, sales support, or contract administration. Industry experience is less important than a strong analytical and financial foundation.

Equally important is a proactive, professional communication style. The strongest candidate will be comfortable connecting by phone, building productive internal relationships, and balancing detailed agreement review with responsive cross‑functional support.

This role is critical to ensuring customers receive the services they purchased, maintaining Ingersoll Rand’s service excellence, and supporting the continued growth of its recurring-revenue Services business. It offers the opportunity to contribute within a strategic growth area while expanding alongside an evolving team.

• Accurately establish, monitor, and manage contract information in contract administration systems, including Siebel, Salesforce, and SharePoint.
• Setup invoicing according to contracts, manage recurring invoicing, and monitor invoice and revenue totals utilizing proper accounting practices.
• Ensure documentation for contract modifications is accurate and complete.
• Issue and support contract modifications and coordinate updates to all applicable systems.
• Compile data for cost analysis and profitability tracking.
• Enforce all Sarbanes‑Oxley requirements.
• Ensure accurate…