Strategic Account Manager

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Strategic Account Manager

Remote (U.S.)

The Strategic Account Manager is responsible for developing and executing long-term sales strategies for assigned key and national accounts to drive sustainable revenue growth and strengthen customer partnerships. This role serves as a trusted advisor to customers, aligning Ingersoll Rand’s industrial compressed air solutions with customer business objectives, coordinating cross-functional resources, and expanding share of wallet through strategic planning, relationship management, and value-based selling.

• Develops, deploys and administers customer strategies based upon co-value creation.
• Serves as the point person for all customer related activities, including but not limited to strategy development, resource coordination, sales reporting, forecasting, technical support, customer service, etc.
• Communicates appropriate roles, responsibilities, rewards, processes and tools to other team members as needed.
• Makes joint customer visits with other team members as appropriate.
• Utilizes defined account management processes, support tools and resources.
• Cross-sells: contributes to the identification of potential opportunities with targeted customers for IR Industrial Segment as well as for Ingersoll Rand, the enterprise.
• Establishes, maintains and enhances working relationships with key decision makers and influencers within targeted customers to help further business interests and commercial activities while advancing customer loyalty.
• Assumes lead role in customer relationship data and knowledge; outlines and maintains relationship map between customers and Ingersoll Rand.
• Reports progress, activities and revenue generation with customers on a monthly schedule; manages all pipeline opportunities (documenting status of all major quotation activities).
• Develops, deploys and maintains commercial programs (pricing, terms & conditions, non-disclosure agreements, customer incentive/rebate program, etc.).
• Addresses and resolves issues and channels respective of distribution channels including aftermarket service support.

• Bachelor's Degree.
• 4+ years’ experience in an industrial sales business setting.

• Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills.
• Establishes and builds solid relationships with customers, key institutions and team members.
• Honest, self-motivated and team oriented.
• Able to work within a team environment and independently.
• Mechanical and electrical expertise.
• Ability to assess customer needs, analyze and interpret data, perform basic equipment performance calculations, and recommend technical solutions.
• Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts.
• Must have excellent prioritization and time management skills.

• Bachelor's degree in engineering, engineering technology, business, sales or equivalent.
• Knowledge of Salesforce or another CRM.
• Experience working with air compressors.

• Travel 50 to 60% monthly across North America. Interested candidates should have access to a major airport for travel.
• Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, hit & run, license suspension, reckless/careless driving or multiple smaller infractions or preventable collisions in the previous 3 years.

The total pay range for this role, including…