Field Service Engineer

## Field Service Engineer지원remote type:
가상locations:
데이비드슨, 노스캐롤라이나:
원격 - 미국time type:
풀타임posted on:
오늘 공고job requisition :
JR-5232우리의 미션에 함께하세요! 건물, 주택, 그리고 운송 분야에서 쾌적하고 지속 가능하며 효율적인 기후 솔루션을 선도하는 글로벌 기업으로서, 우리는 지구를 최우선으로 생각할 책임이 있습니다. 저희는트레인 테크놀로지스및 당사의 다양한 사업을 통해트레인등록상표및Thermo King지속가능성은 단순히 우리의 비즈니스 방식이 아니라, 바로 우리의 비즈니스 그 자체입니다. 여러분은 세계가 직면한 과제를 대담하게 바라보고, 의미 있는 가능성을 발견할 용기가 있으신가요?

더 나은 미래를 만드는 데 기여하고 싶으신가요? 만약 답이 ‘예’라면, 지속가능한 세상을 위해 가능한 것에 과감히 도전하는 저희와 함께할 것을 진심으로 제안합니다.저희에 대해 알아보세요혜택직장과 가정에서 성공할 수 있도록 설계되었습니다.우리는 과감하게 나아갑니다.**작업 위치:**가상
** Field Service Engineer
** At Trane Technologies TM  and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and  boldly go.

*
* What’s in it for you:

*
* ** Be a part of our mission!
** As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.  

Trane Technologies in
** Davidson, NC
** is hiring for a
** Field Service Engineer
** to join our team.  In this role, you oversee our technicians and service providers in all matters related to operation, maintenance, service, and repair of Refrigeration systems.
These activities may be remote and consultative or will require direct interaction on site at a customer’s facility.  The primary focus of the Field Service Engineer is to solve problems, provide solutions, ensure quality, and facilitate timely job administration based on the customer’s financial and performance criteria.
** Thrive at work and at home:**
* ** Benefits
* * kick in on
** DAY ONE
** for you
* and* your family, including health insurance and holistic wellness programs that include generous incentives –
** WE DARE TO CARE**!
* ** Family building benefits
** include fertility coverage and adoption/surrogacy assistance.
* ** 401K*
* ** match
* * up to 6%, plus an additional 2% core contribution = up to
** 8%
** company contribution.
* ** Paid time off,
** including in support of
** volunteer
* * and
** parental leave
** needs.
*
* What you will do:

*
* * Provide remote technical support to installing contractors and field technicians to ensure break/fix repairs align with Trane guidelines.
* Conduct site assessments as needed based on service call reviews and customer requirements.
* Support complex troubleshooting during service execution and recommend corrective actions to resolve technical issues.
* Deliver scheduled after-hours, weekend, and holiday technical assistance to service technicians.
* Perform proactive remote diagnostic health checks, service call reviews, and identify continuous improvement and cost-saving opportunities.
* Assist with technician scheduling, quote support, and coordination with service providers to ensure effective service delivery.
* Support hiring, training, compliance, and technical development of internal and third-party service personnel.
* Review work orders, refrigerant tracking, and service documentation to ensure completeness, accuracy, and process compliance.
* Partner with internal teams and customers to maintain quality standards, meet regulatory and customer requirements, and improve overall customer satisfaction.
* Directs, assists, and organizes onsite construction crews(subcontractors) as necessary to meet project milestones including start up and quality. Provide guidance and training Day 1 with installation crews, including installation playbook review, pictures, and quality expectations.
** What you will bring:*
* * Requires an Associate Degree or accredited apprenticeship in Refrigeration, HVAC,…