Medical Record Retrieval Specialist - Orange County, FL

Become a part of our caring community The Medical Record Retrieval Specialist (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

• Live in Orlando
• Travel Orange, Osceola and other surrounding counties
• Travel up to 50% of the time in Orange, Osceola and other surrounding counties in FL with the possibility of occasional overnight stays.
• Travel up to a week at time to surrounding counties near Jacksonville, based on business needs.
• Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals.
• Visits to physician offices in a timely, efficient manner to meet all deadlines.
• Answering phones, electronically faxing, internet search and email utilization.
• Research and updates site information by utilizing Care Plus internal systems.
• Follows Care Plus and HIPAA confidentiality standards to protect the confidentiality of member information.
• Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution. Use your skills to make an impact.

• Live in the Orlando, Florida area 1 or more years of Telephonic environment experience and/or customer service in an office setting
• Proficiency in Microsoft Office Word and Excel
• Ability to travel locally up to 50% of the time
• Ability to travel overnight occasionally within the region
• Must have reliable car transportation
• Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems
• This job is part of Humana's Driver safety program and therefore requires an individual to have a valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and requires running a Motor Vehicle Report as part of the background check process.

• 1 or more years of experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting
• Knowledge and experience in managed care Medical terminology
• Experience in EMR (Electronic Medical Records) systems
• Medical Record retrieval experience
• Bilingual English and Spanish
• Healthcare experience

Hours 8am-5pm, could be earlier depending on travel/provider office. Hours subject to change based on business needs.

$40,000 - $52,300 per year

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Care Plus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. Care Plus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, Care Plus currently serves Medicare beneficiaries throughout 21 Florida counties.

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company.…