Accounts Receivable & Client Manager

UC Davis Accounts Receivable & Client Manager

Salary or Pay Range: $88,100.00 - $/year (Department budgeted salary range: $88,100 - $125,100/yr. Commensurate with experience.)

Under the general direction of the CAHFS Administration Officer, serves as CAHFS Accounts Receivable and Client Manager responsible for managing centralized Accounts Receivable (A/R) functions for CAHFS four branch locations (30,000 invoices for 5,000 clients with up to $9M in A/R per year), including oversight of invoicing, payment processing and billing inquiry resolution. Serves as a technical lead, subject matter expert, and advises unit and Administration in assigned areas;

responsible for accuracy and appropriateness of financial documents; ensures accountability and compliance with University and CAHFS policy and procedures; oversees client case reporting and client data functions; and serves as CAHFS records custodian responsible for departmental management of legal inquiries.

• Bachelor’s degree in finance, accounting, business administration or a related field, or an equivalent combination of education and experience
• Experience managing accounts receivable processes (including invoicing, preparing statements, reconciling client accounts, and collections), complying with terms and conditions found in contracts, and attention to detail and ability to detect and resolve billing and accounts receivable issues within a complicated billing system.
• Knowledge and experience to effectively use automated financial accounting and information systems (i.e. Aggie Enterprise, Kuali, LIMS, etc.) for transactions, and data analysis/reporting tools such as Microsoft Excel/Tableau to produce financial reports.
• Leadership and supervisory skills to effectively recruit, train, and motivate staff and monitor performance to meet business objectives.
• Interpersonal, communication and customer service skills (in person, writing, and telephone) to effectively communicate and work closely with a diverse group of individuals including faculty, staff, clients, other UC units and government/outside agencies, to research, secure, and provide information, and resolve problems such as billing disputes.
• Intermediate knowledge and understanding of establishing and maintaining internal control practices, and skills to read and interpret UC and CAHFS financial policies to ensure unit compliance, prevent fraud, and safeguard UC resources.
• Analytical and problem-solving skills to identify problems and implement solutions to research, collect, analyze and interpret data from a wide variety of sources and to present information in a clear and concise manner.

• Experience working with university systems including the UCD accounting system, and the CAHFS billing and LIMS systems.
• Experience mapping existing processes and implementing process changes to deliver efficiencies or quality improvement.
• Knowledge of rules and regulations pertaining to various funding sources including state, federal, University, and private, and generally accepted accounting principles (GAAP/GASB).
• Knowledge of client case reporting functions and experience working in a hospital or laboratory setting.

• 50% - Accounts Receivable & Client Administration Management
• 25% - Documentation, Internal Controls, Legal Inquiry Response & Special Projects
• 25% - Personnel Management & Supervision

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)

Job # 87966