Temporary Services; TES Medical Office Pool

Job Summary

Medical Office Service Coordinators, Hospital Unit Service Coordinators, Patient Access Representatives, and other Medical Office Support positions are responsible for providing optimum medical support services to patients, families and internal medical colleagues. Incumbents perform a variety of clinical/patient support functions which may involve activities such as computer system operations, medical office reception work using EMR Systems (EPIC), patient scheduling, registration, pre‑admission, admission, discharge and coordination of services.

Medical records maintenance, verification of insurance, referral and authorization coordination, case management, cashiering duties, telephone coordination and general support to staff.

(2/19/2026 at 11:59pm);
Interviews and recruiting process may occur at any time

• 2 years experience in a Medical Office Setting managing patient registration, referrals and insurance verifications.
• Knowledge of practices and protocols related to medical office procedures, (i.e. medical terminology, appointments, medical records, insurance verification, cashiering, billing, etc.
• Experience with an electronic health record (EHR), or electronic medical (EMR) system.
• Knowledge of all pertinent laws, regulations, and guidelines governing medical records; confidentiality, privacy, and provision to others, including HIPAA.
• Experience with health care insurance systems, which may include Medi-Cal, Medicare, HMO, PPO, fee‑for‑service, county funded coverage, and workers' compensation, to properly obtain and track authorizations, appoint patients, make referrals for consults, diagnostics and ancillary services,
• Experience coordinating hospital services, completing and submitting billing documentation, and explaining provisions and requirements to patients.

• Interpersonal skills to establish and maintain effective working relationships with all co‑workers; to consistently interact with patients and other members of the public with patience, courtesy, and professionalism, both in person and on the telephone; and to effectively respond to individuals who may be angry or upset.
• Organizational skills to establish priorities for own work within stated guidelines; respond flexibly to changes in priorities; and maintain work effectiveness in a setting with a high volume of patient activity and frequent interruptions.
• Knowledge of ICD‑9, CPT and HCPCS coding to identify services performed, including diagnoses, procedures, and supplies.
• Filing skills to maintain logs and files of information in alphabetical, chronological and/or numerical order, such that it is current and easily retrievable.
• A valid CA Driver's License may be required.

Temporary Employment Services provides temporary employees to various departments throughout UC Davis Campus in Davis and UC Davis Health Campus in Sacramento, at the request of the departments. Employees can elect to be considered for assignments on either or both campuses although most medical office positions will be located in the Sacramento area. The available assignments can be full‑time, and short‑term or long‑term in duration.

Medical Office Service Coordinators, Hospital Unit Service Coordinators and Patient Access Representatives are limited to 5.5 months.

• Salary or Pay Range: $25.28–$29.46hr +
• Salary Frequency: Biweekly
• Payroll
  
  Title:
  
  Medical Office Service Coordinator 1‑3
• Number of Positions: unlimited
• Appointment Type: limited
• Percentage of Time: 100%
• Shift
  
  Hours:
  
  various
• Location: Sacramento, Rancho Cordova
• Union Representation: EX
• Benefits Eligible: Mid‑Level
• Hybrid/Remote/On‑Site: On‑Site

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy Benefits Summary and our Benefits Page.

• High quality and low‑cost…