Supply Chain Planner & Purchasing

This is a high-impact, hands‑on Supply Chain Planner & Purchasing role responsible for owning our end-to-end supply chain process—from demand and supply planning through purchase order management, vendor coordination, and final receipt at our warehouse. You will work cross-functionally in a small company environment where your decisions directly shape product availability, inventory health, and customer satisfaction.

• Own the demand planning process: analyze historical sales data, seasonal trends, promotions, and market signals to generate accurate SKU‑level forecasts.
• Build and maintain rolling supply plans that align purchasing decisions with forecasted demand, target inventory levels, and lead times.
• Track purchasing spend, cost changes, freight impact, and vendor pricing issues so leadership can make informed inventory and cash decisions.
• Identify demand‑supply imbalances early and develop mitigation strategies (expediting, deferrals, substitutions).
• Collaborate with Sales, Marketing, and Operations to incorporate pipeline visibility and promotional lift into the demand plan.
• Track forecast accuracy and bias and continuously refine planning assumptions and methodology.
• Maintain optimal stock levels by SKU based on variability, lead time, and service level targets.
• Identify when system outputs, spreadsheet logic, or planning recommendations do not match operational reality and escalating issues for correction.
• Navigate technical products, components, and parts purchasing, ensuring accuracy on specs, quantities, compatibility, and quality expectations.
• Generate and issue purchase orders based on approved supply plans and reorder triggers and own each PO through vendor confirmation, shipment tracking, delivery, and receipt.
• Ensure recurring product, packaging, fulfillment, and customer service feedback is captured and incorporated into future supplier orders and specifications where appropriate.
• Manage vendor relationships day‑to‑day: confirm order acknowledgments, track lead times, and proactively address delays. Manage vendor follow‑up, order acknowledgments, lead time changes, late orders, delivery schedules, pricing discrepancies, quantity issues, and document accuracy.
• Negotiate delivery schedules and resolve discrepancies in pricing, quantities, or shipping documents.
• Maintain accurate vendor master data including MOQs, lead times, pricing, and contact information and escalating PO and vendor risks early with clear options, timing, and business impact.
• Work with international suppliers across time zones, handling late‑night calls or messages when necessary to keep orders moving or shipments on track.
• Support import documentation, tariff classification, and customs related follow‑up in partnership with leadership, vendors, and freight partners.

• Track inbound shipments from origin to warehouse arrival, coordinating with freight forwarders and carriers as needed.
• Prepare advance shipping notices and receiving documentation for the warehouse team.
• Support timely and accurate goods receipt in the inventory system upon warehouse arrival.
• Investigate and resolve inbound discrepancies (shortages, damages, mislabeled items).

• Support cycle counts and physical inventory reconciliation.
• Maintain clean and accurate data across planning tools and system.

You're excited about work that directly impacts people’s lives and our planet. Whether you're tech‑savvy, customer‑obsessed, mechanically inclined—or all three—you bring curiosity, team collaboration, and a strong sense of purpose to the table.

• 3‑5 years of experience in supply chain, demand forecasting, supply planning, purchasing, or inventory management.
• Demonstrated experience with demand forecasting, supply planning, and statistics.
• Strong proficiency in Excel (pivot tables, VLOOKUP/XLOOKUP, scenario modeling); comfort with large data sets.
• Familiarity with freight and logistics terms.
• Experience using an inventory management system.
• Solid analytical and problem‑solving skills with strong attention to detail.
• Excellent written and verbal communication.…