Water Distribution Supervisor

DEFINITION

Under general direction, plans, schedules, assigns, reviews, and supervises the work of staff performing semi-skilled and skilled tasks in the construction, maintenance, and operation of water system facilities, ensuring the City's water system is running efficiently and clean, sustainable drinking water is available to customers; responds to citizen complaints and requests for assistance; oversees training programs on employee safety and work procedures;

performs the most difficult field work; operates light and heavy power driven equipment; provides complex technical staff assistance to management staff in areas of expertise; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned management personnel. Exercises direct supervision over utilities maintenance and operations staff.  May serve as acting water division manager in the absence of the manager.

CLASS CHARACTERISTICS

This is a full supervisory-level class that exercises independent judgment on diverse public works utility maintenance, operations, construction, and repair work involving water distribution systems with accountability and ongoing decision-making responsibilities associated with the work. Incumbents are responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff and for providing technical support to management in a variety of areas.

Performance of the work requires the use of independence, initiative, and discretion within established guidelines.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Essential functions may include, but are not limited to, the following:

* Plans, organizes, assigns, supervises, and reviews the work of staff performing public works utility maintenance, operations, construction, and repair work involving water distribution systems: trains staff in work procedures; evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.

* Participates in the development of goals, objectives, policies, and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.

* Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.

* Coordinates assigned services and operations with those of other divisions and outside agencies.

* Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors and approves expenditures; orders and ensures delivery of materials, supplies, tools, and equipment necessary for maintenance, repair, and construction projects; prepares job cost estimates and submits reports; prepares purchase orders and requisitions.

* Provides staff assistance to management; prepares and presents staff reports and other written materials; supervises the establishment and maintenance of reports, records, and files; ensures the proper documentation of operations and activities.

* Answers questions and provides information to the public; investigates and responds to complaints and inquiries from citizens, other departments, and outside agencies; recommends corrective actions to resolve issues.

* Receives and transmits work orders electronically; prioritizes work order requests, generates new work orders, and assigns tasks accordingly; reviews work orders upon completion; prepares, maintains, inputs, and queries detailed logs, records, and reports of maintenance and repair activities via automated software systems.

* Performs the most difficult work in assigned maintenance program area.

* Inspects new installations and repair work during its performance and upon its completion; participates in the development of new systems and equipment.

* Develops, coordinates, and conducts a variety of employee safety training programs on topics related to assigned work; maintains both public and…