Sales & Operations Advisor in Training

What’s Under the Hood Drive Time Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer in the right vehicle on the right terms and on their path to ownership.

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during the purchasing process, presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text, and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.
• Help maintain operational flow, organization, and accountability throughout the dealership.
• Utilize internal technical systems to support dealership operations and ensure a seamless end-to-end customer journey.
• Work closely with the sales and management teams to support and achieve dealership goals.
• Be cross‑trained in multiple dealership functions to provide operational flexibility while completing assigned tasks.
• Contribute to a positive, energetic, and team‑oriented workplace culture.
• Adapt quickly to changing priorities and business needs.

• High School Diploma or GED required;
  Associate's or Bachelor’s preferred or equivalent experience.
• 1–3 years of related work experience, including a minimum of 1 year in hospitality, sales, and/or retail with a fast‑paced, customer‑facing environment.
• Ability to complete a Level1 and Level2 multi‑phase learning certification with increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.
• Valid driver’s license and acceptable driving record for the previous 3 years.
• Must be at least 18 years of age.
• Ability to pass a drug test and a background check.

• Medical, dental, and vision coverage with a substantial portion of premiums covered by the company.
• 401(k) plan, company‑paid life insurance, and short‑ and long‑term disability coverage.
• Tuition reimbursement and professional development opportunities.
• Wellness program, including self‑guided coaching, activity incentives, and discounts on medical premiums.
• Consistent work schedule with Sunday closures for work/life balance.
• Monthly bonus share, sales contests, and other incentives to recognize a job well done.
• Paid time off for full‑time roles, including well‑ness days, holidays, and personal time; part‑timers also receive vacation time.

• Hiring is contingent upon successful completion of background and drug screening processes.
• Drive Time is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.