Regional Account Executive Job Dayton area,Kentucky USA,Sales

Regional Account Executive

Powered by GALLS PHOENIX Safety Outfitters (PHNX) takes great pride in its ability to deliver turnout Gear, Clean/Repair Services, rental turnout gear and uniforms that truly conform to a "uniform" standard and in a timely fashion on behalf of its customers. PHNX's Van based go to market strategy, Customer Service, timeliness and the demand for quality is what separates PHNX from the average PPE or Uniform dealer

Job Summary

Oversee a given territory, managing Customer relationships and PHNX Regional Account Managers who team with you to support those customer relationship

Key Responsibilities And Duties Customer Relationships

Serve as the primary interface with the customer
Understand Customer Requirements to include
- Timelines
- Budgets
- Specifications
- Seasonal buying patterns
Provide on-site services to include
- Demonstrations
- Sizing
- Consultative support
- Carry forth Product Knowledge, industry knowledge, and like customer best practices
- Understand and convey Industry Trends
- Build and maintain interpersonal relationships at multiple rank levels
Accept and process orders
- Add customer information/records
- Properly and accurately enter order detail
- Have intimate knowledge
- Develop an order monitoring process
  - Ability to track critical and important orders
Effectively convey Customer needs to PHNX Operations team
Dynamic Problem Solver
- Identify and resolve unique customer problems and requirements
Order expediting
Convey to Customer Vendor capabilities and Limitations
Forecasting

Vendor Relationships

Convey Customer Requirements
Custom order Follow-up i.e. Turnout gear, Body Armor, Hose etc.
Dynamic Problem Solver
- Identify and resolve unique customer problems and requirements
Facilitate Customer/Vendor meetings on tactical and strategic level
Forecasting

Understand your Market dynamics

Understand pricing dynamics of your marketplace
Understand your competitors
Maintain ongoing knowledge of local, state, specialty group ,and federal grants

Vehicle

Maintain vehicle
Be responsible for use of Company Credit Card

Qualifications

Must be proficient at Excel, Word, and uploading/downloading files and photographs
Must have advanced understanding of Brightpearl Software
An ability to cooperate and get along with others
Strong communication and time management skills
Strong attention to detail and organizational skills

EOE/Disability/Vets

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