Receptionist; Part-Time

Position Summary

Under general direction, performs Corporate Receptionist functions. Position is a critical component of our Customer Satisfaction and Service. Priority is answering all incoming internal/external calls in a friendly prompt manner. Incoming phone lines are answered within 3 rings and as required politely puts callers on hold to enable prompt phone response. All duties require the exercise and application of strict confidentiality.

Mon – Fri 12:00 – 5:00 pm.

$20.00 – $22.00 per hour.

• Greets incoming external and internal customers professionally and with an emphasis of customer satisfaction.
• Answers all incoming calls on an 8X8 telephone system.
• Priority is to answer all incoming internal/external calls in a friendly prompt manner and transfers to appropriate party, or takes detailed "accurate" message and forwards to appropriate employee/department via handwritten, email, or verbal message.
• Each morning sorts, scans and distributes incoming mail into appropriate mailbox.
• Prepares and delivers outgoing mail to the Dayton Post Office at the end of each day.
• Based on business need, processes all certified mail online and ensures all certified requests are handled in the same day.
• Provides daily administrative support to the Accounting Department and Human Resources.
• Maintains phone listing and distributes when changes occur.
• Maintains employee photo directory.
• Supports other departments performing copying, sorting, binding, stuffing envelopes, applying labels for mass mailings, etc. while maintaining switchboard.
• Assists Dayton Divisions in meeting schedule coordination and required arrangements; maintaining coffee station, ordering lunch, setting up lunch in dining area, copying of materials.
• Provides strict confidential support to Human Resources, the Chief Financial Officer, Controller and Group Controller. Administrative support includes, but is not limited to:
• Meeting preparation; scheduling, coordinating breakfast/lunch, collecting data, PowerPoint presentations
• Word Processing emphasizing high quality and accuracy: letter writing, forms development
• Excel Spreadsheet numerical and alpha character entry emphasizing high quality and accuracy; basic development of spreadsheets and spreadsheet maintenance.
• Copying, sorting, printing, and faxing.
• Assists in maintaining an orderly, tidy and clean kitchen. Helps keep coffee brewing in the mornings and for meetings.
• Continuously reviews current processes & procedures, and searches out improvement methods to reduce waste, rework, & unnecessary work that adds no value.
• Responsible for maintaining current technical, interpersonal, and communication skills through continuous development. Progressive development of skills should be cultivated through further education, seminars, company training and other external resources such as reading material.
• As required and based on business need performs other job tasks and functions within scope and ability.

• High School graduate with formal college coursework preferred
• Excellent Customer Service Skills with 2-years customer service and/or administrative support experience.
• Ability to perform basic accounting and Human Resource functions
• Strong initiative and self-starter with planning and organization skills. Emphasizes teamwork in daily routine.
• Strong work ethics in timeliness and attendance.
• Good verbal and written communication skills, with an emphasis in customer satisfaction.
• Intermediate use of Microsoft Office;
  Word, Excel, Power Point, Smart Sheet etc. Basic software spreadsheet skills for numerical data entry and basic spreadsheet development, Flow Charting and PowerPoint Presentations.
• Ability to maintain confidentiality and demonstrated application of judgment required.
• Gosiger is a leader in the Machine Tool Industry. Our work life in this industry is a traditional work environment requiring a classic clean look, natural, and polished, and avoidance of “cutting edge” trends or extreme styles.

Administrative work environment. Peak work-periods. Extended LCD viewing/keyboard use, eye‑hand coordination for typing, filing, etc.