Case Coordinator
Job in
Dayton, Montgomery County, Ohio, 45410, USA
Listed on 2026-06-21
Listing for:
Sedgwick
Full Time
position Listed on 2026-06-21
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Data Entry, Office Administrator/ Coordinator
Job Description & How to Apply Below
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Case Coordinator
** PRIMARY PURPOSE OF
THE ROLE:
** To provide excellent customer service and internal support to an assigned team.
** ARE YOU AN IDEAL CANDIDATE?
** We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work, are customer-oriented and are naturally empathetic.
+ Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
+ A training program to learn how to help employees and customers from some of the world's most reputable brands
+ An assigned Preceptor and manager who will guide you on your career journey
+
Career development and promotional growth opportunities through increasing responsibilities
+ A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs
+ A stable and consistent work environment in an office and/or virtual setting
** ESSENTIAL RESPONSIBLITIES MAY INCLUDE*
* + Manage caseload consisting of Workers' compensation claims under supervision and in collaboration with Clinical Case Management Team.
+ Collect and document data for Workers' Compensation Claims while adhering to Case Coordinator Workflow and company guidelines.
+ Process and facilitate necessary treatment services in accordance with company policy and procedure.
+ Verifies return to work and remain at work status through routine communication with claim parties and documentation in claim management system.
+ Utilize telephonic and written communications to accurately report return to work dates in accordance with company policy.
+ Maintains knowledge of Bureau of Workers' Compensation rules and laws, workers compensation process, and Sedgwick policies and procedures.
** Education & Licensing
** High School diploma or GED required.
** Experience*
* One (1) year case management experience or equivalent combination of education and experience required.
** Skills & Knowledge*
* + Knowledge of Bureau of Workers' Compensation Mandatory elements
+ Excellent oral and written communication skills
+ PC literate, including Microsoft Office products
+ Highly organizational with excellent time management skills
+ Excellent customer service skills
+ Ability to work independently and in a team environment
+ Ability to manage multiple and changing priorities
+ Decision making/problem solving skills
+ Ability to meet or exceed Performance Competencies
** TAKING CARE OF YOU*
* + Colleagues are offered a world class training program with a comprehensive curriculum, being in person the first week
+ An assigned Preceptor and manager that will support and guide you on your career journey
+
Career development and promotional growth opportunities
+ A diverse and comprehensive benefits package offering including medical, dental vision, 401K, PTO and more
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual:
Hearing, vision and talking
** NEXT STEPS*
* If your application is selected to advance to the next round, you will receive an e-mail notification with instructions and a link to complete a recorded video interview. Upon completion and submission of the video interview, a recruiter will be in touch.
_As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×