Knowledge Management Specialist

Knowledge Management Specialist

Bestica is hiring for a Knowledge Management Specialist to provide their services at Wright Patterson Air Force Base located in Dayton, OH.

The position involves providing knowledge management specialist expertise to the 711 HPW Assistant Records Manager (ARM). The ARM is responsible for performing analysis and using systematic, disciplined, and quantifiable approaches to manage projects related to knowledge management. The ARM determines how best to accomplish knowledge management objectives, develops and evaluates alternatives, delivers presentations of results, and monitors in-house activities. Additionally, the ARM assesses the organizations of the 711 HPW to determine long range knowledge management requirements and plans, develops, directs, trains, and administers policies and procedures to implement and manage the Records Management Program, Privacy Act Program, and Freedom of Information Act (FOIA) programs.

The ARM also serves as the 711 HPW Publications and Forms manager.

Benefits include 10 days PTO, 11 federal holidays, and an amazing work environment. The schedule is Monday to Friday, and the location is Wright Patterson AFB, OH.

• The employee shall possess a Bachelor's degree with at least two (2) years, or an Associate's degree with at least four (4) years, of demonstrated experience with the following:
• Understanding of federal law, and DoD/DoW guidelines regarding information lifecycle management and statutory public disclosures.
• Proficiency in managing Freedom of Information Act (FOIA) requests.
• Ability to safeguard Personally Identifiable Information (PII), provide guidance on breach reporting protocols, and protect Controlled Unclassified Information (CUI) and mission-critical data from unauthorized disclosure.
• Proficiency in the lifecycle management of official publications, operating instructions, and standardized forms, including all creation and revision processes.
• The employee shall possess at least two (2) years demonstrated experience developing and writing official documentation and briefings for higher level leadership and oral/written communication skills.
• The employee shall possess demonstrated experience with Microsoft products to include but are not limited to Microsoft 365, MS Excel, MS Outlook, MS Word, MS Teams, MS PowerPoint, One Note, and SharePoint workflows.
• The employee shall have a signed Non-Disclosure Agreement (NDA) in place based on the potential access to confidential, proprietary, and/or sensitive information. The NDA shall be provided to the Government Program Manager by start of performance.

Highly Desired

Qualifications:

• Demonstrated experience developing technical documentation, Staff Summary Sheets (SSS), and executive-level briefings, specifically utilizing Air Force Handbook 33-337 (The Tongue and Quill).
• Demonstrated experience managing records within the Air Force Records Information Management System (AFRIMS) and processing FOIA requests via standard DoD/Air Force eFOIA portals.
• Certified Knowledge Manager (CKM) certification or a Project Management Professional (PMP) certification (CKM preferred).
• Demonstrated experience applying Air Force Research Laboratory (AFRL) directives regarding information lifecycle management and statutory public disclosures.

Tasks and Responsibilities include managing the Wing FOIA program in accordance with DAF and AFRL regulations, receiving, logging, and disseminating incoming FOIA requests, maintaining currency of all Wing FOIA processes and standard operating procedures, serving as the primary liaison with the Wing POC, the AFRL FOIA Manager, and the Base FOIA Office, providing training and administrative support to FOIA POCs regarding request requirements, routing final redacted response packages to the designated Government official for review and approval, filing completed cases in accordance with established records disposition schedules, managing the Wing Privacy Act (PA) program in accordance with DoD and DAF privacy regulations, monitoring, reporting, and supporting the mitigation of Personally Identifiable Information (PII) breaches and incidents, maintaining the currency of all Wing PA processes, standard operating procedures, and PA tracking logs, processing and tracking submitted PA record requests, drafting, reviewing, and maintaining the currency of all required privacy documentation, to include Privacy Impact Assessments (PIAs), Social Security Number (SSN) Justification Memos, PII Confidentiality Impact Levels (PCILs), and System of Records Notices (SORNs) to ensure continuous IT and administrative compliance, coordinating records management protocols utilizing Content Server/Livelink, serving as a point of contact, alongside the ARM, for Staff Assistance Visits (SAVs) and Inspector General (IG) evaluations, conducting preliminary inventory reviews, and quality control audits to identify deficiencies and implement rapid corrective actions, facilitating formal training and…