Inside Sales Support Specialist

job description - inside sales support specialist (260005ty)

lottery commission

agency contact name and information : ohio lottery commission office of human resources: careerso.gov

sep 22, 2026, 3:59:00 am

region 3 7462 webster street dayton

united states of america-ohio-montgomery county-dayton

$26.54/hour

full-time

work hours : mon-fri; 8:00am-5:00pm

union : ocsea

administrative support/services

customer service, operational and administrative support, sales, warehousing, inventory control

attention to detail, customer focus, interpreting data, teamwork

the ohio lottery commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the ohio lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: supporting education by offering entertaining gaming experiences. Our vision is: investing in ohio’s students and communities through gaming innovation.

we are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

responsibilities of the inside sales support specialist include but are not limited to:

• provide inside sales support to regional sales staff to accomplish sales goals
• review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
• learn and use lottery software programs to review sales and ticket information
• maintain extensive and up-to-date inventory of point-of-sale materials
• coordinate the instant lottery ticket return process for the region
• provide customer service to customers and retailers
• assist prospective retailers with completing their applications
• assist with processing customer claims
• research discrepancies in retailer ticket orders
• report stolen or missing ticket inventory
• provide front desk administrative support coverage in a backup capacity
• take supplies to the lottery sales representatives in the field and/or to retailers when needed
• use a walk behind forklift to move inventory
• perform other duties and work on special projects

official state of ohio classification: administrative professional 3 (16873)

at the state of ohio, we take care of the team that cares for ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the state of ohio benefits, visit our total rewards website! Our benefits package includes:

• medical coverage
• free dental, vision and basic life insurance premiums after completion of eligibility period
• paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• childbirth, adoption, and foster care leave
• education and development opportunities (employee development funds, public service loan forgiveness, and more)

* benefits eligibility is dependent on a number of factors. The agency contact listed above will be able to provide specific benefits information for this position.

• 30 months experience or 30 months training in secretarial/administrative professional field.
• -or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field.
• -or 12 months experience as administrative professional 2, 16872.
• -or equivalent of minimum class qualifications for employment noted above.
• job skills: administrative support/services, customer service, operational and administrative support, sales, inventory control, warehousing, attention to detail, customer focus, interpreting data, teamwork

in compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the united states and to complete the required employment eligibility verification form upon hire.

this position is non-exempt (eligible for overtime) from the fair labor standards act.

the applicant is required to provide details of minimum qualifications on the application form. Failure to do so will prohibit consideration of the applicant. If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, dd form 214 for veterans, copy of pertinent license or…