Sr. Director, Segment Management

Senior Director of Revenue Strategy & Operations

Are you a strategic commercial leader who thrives on turning insights into growth and building the operational capabilities that power high-performing revenue organizations? Do you enjoy partnering across Sales, Product, Finance, Marketing, Legal, and Customer Success to optimize revenue performance and deliver measurable business impact?

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday, Thursday & Friday.

Reporting to the Vice President and General Manager, the Senior Director of Revenue Strategy & Operations is responsible for developing and executing the commercial strategies, operational capabilities, and revenue optimization initiatives that drive profitable growth across the business segment.

This leader serves as a strategic partner to Sales, Product, Finance, Marketing, Legal, and Customer Success to improve revenue performance throughout the customer lifecycle. The role owns pricing and packaging strategy, commercial planning, Deal Desk operations, revenue analytics, sales technology enablement, and go-to-market optimization while ensuring the organization has the processes, insights, and capabilities necessary to achieve revenue and profitability objectives.

• Lead the development and execution of commercial strategies that maximize annual recurring revenue (ARR), customer acquisition, renewal performance, and long-term revenue growth.
• Develop and continuously refine pricing and packaging strategies that improve market competitiveness, product adoption, and revenue realization.
• Partner with Sales leadership to define annual and quarterly commercial priorities, including new business acquisition, expansion, renewal, and cross-sell strategies.
• Identify revenue growth opportunities through market analysis, customer insights, competitive intelligence, and performance analytics.
• Evaluate commercial risks and opportunities, recommending strategic actions that improve revenue performance while supporting long-term business objectives.
• Lead the Deal Desk and Pricing function, ensuring consistent governance of pricing, discounting, commercial approvals, and deal structures.
• Partner with Sales, Finance, and Legal to streamline contracting, approvals, and commercial workflows while improving sales velocity and customer experience.
• Drive continuous improvement of revenue-related business processes, sales policies, and operational efficiency.
• Lead implementation and adoption of sales technologies and automation that improve productivity, forecasting accuracy, and pipeline management.
• Establish executive dashboards and KPI reporting that provide leadership with actionable visibility into bookings, ARR, renewals, pipeline health, pricing performance, win rates, sales productivity, and overall commercial performance.
• Analyze business performance to identify revenue trends, risks, opportunities, and recommended actions.
• Partner with Finance on forecasting, business planning, and financial performance analysis to support strategic decision-making.
• Develop commercial playbooks that enable consistent execution across new business, renewals, and strategic account growth.
• Gather competitive intelligence and market insights to inform pricing, positioning, and sales strategies.

• Bachelor's degree; MBA or other advanced business degree preferred.
• 8+ years of progressive experience in Revenue Operations, Commercial Strategy, Sales Operations, Pricing, or related leadership roles within a B2B SaaS or technology organization.
• Demonstrated success leading initiatives that improve revenue growth, commercial performance, or operational efficiency.
• Experience developing pricing strategies, commercial policies, and deal governance processes.
• Strong understanding of SaaS business models, recurring revenue metrics (ARR, MRR, NRR, GRR), sales pipelines, forecasting, and revenue drivers.
• Experience building executive dashboards and translating business data into strategic recommendations.
• Proven ability to influence senior leaders and drive cross-functional initiatives across Sales, Finance, Product, Marketing, Customer Success, and Legal.
• Excellent analytical, financial, communication, and executive presentation skills.
• Demonstrated ability to lead organizational change and manage complex strategic initiatives.

• Experience with in Legal Technology, Legal Services, Information Services, or other enterprise SaaS organizations.
• Familiarity with CRM, CPQ, pricing, forecasting, and revenue intelligence platforms.
• Knowledge of Lexis Nexis products, commercial processes, and supporting business systems.

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Lexis Nexis Legal & Professional®…