Sr. Director, Segment Management

About our Team

Are you a strategic commercial leader who thrives on turning insights into growth and building the operational capabilities that power high-performing revenue organizations? Do you enjoy partnering across Sales, Product, Finance, Marketing, Legal, and Customer Success to optimize revenue performance and deliver measurable business impact? About our Team Lexis Nexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers.

Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles.

This is a hybrid role. Team members are required to be in the Miamisburg, Ohio office weekly on Wednesday, Thursday & Friday. Reporting to the Vice President and General Manager, the Senior Director of Revenue Strategy & Operations is responsible for developing and executing the commercial strategies, operational capabilities, and revenue optimization initiatives that drive profitable growth across the business segment.

This leader serves as a strategic partner to Sales, Product, Finance, Marketing, Legal, and Customer Success to improve revenue performance throughout the customer lifecycle. The role owns pricing and packaging strategy, commercial planning, Deal Desk operations, revenue analytics, sales technology enablement, and go-to-market optimization while ensuring the organization has the processes, insights, and capabilities necessary to achieve revenue and profitability objectives.

Revenue Strategy & Growth

• Lead the development and execution of commercial strategies that maximize annual recurring revenue (ARR), customer acquisition, renewal performance, and long-term revenue growth.
• Develop and continuously refine pricing and packaging strategies that improve market competitiveness, product adoption, and revenue realization.
• Partner with Sales leadership to define annual and quarterly commercial priorities, including new business acquisition, expansion, renewal, and cross-sell strategies.
• Identify revenue growth opportunities through market analysis, customer insights, competitive intelligence, and performance analytics.
• Evaluate commercial risks and opportunities, recommending strategic actions that improve revenue performance while supporting long-term business objectives.

Revenue Operations

• Lead the Deal Desk and Pricing function, ensuring consistent governance of pricing, discounting, commercial approvals, and deal structures.
• Partner with Sales, Finance, and Legal to streamline contracting, approvals, and commercial workflows while improving sales velocity and customer experience.
• Drive continuous improvement of revenue-related business processes, sales policies, and operational efficiency.
• Lead implementation and adoption of sales technologies and automation that improve productivity, forecasting accuracy, and pipeline management.

Commercial Performance & Analytics

• Establish executive dashboards and KPI reporting that provide leadership with actionable visibility into bookings, ARR, renewals, pipeline health, pricing performance, win rates, sales productivity, and overall commercial performance.
• Analyze business performance to identify revenue trends, risks, opportunities, and recommended actions.
• Partner with Finance on forecasting, business planning, and financial performance analysis to support strategic decision-making.
• Develop commercial playbooks that enable consistent execution across new business, renewals, and strategic account growth.
• Gather competitive intelligence and market insights to inform pricing,…