More jobs:
Strategic CSM Retention
Job in
Dayton, Montgomery County, Ohio, 45401, USA
Listed on 2026-06-22
Listing for:
Cleo
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Cleo is seeking a Customer Success Manager to oversee a portfolio of 30+ accounts. You will manage the customer lifecycle from implementation to renewal, driving customer outcomes through effective relationship management.
The ideal candidate has over 5 years of experience in SaaS or customer success, strong skills in using Salesforce and Planhat, and demonstrates a capacity for strategic account management.
This remote role offers compensation between $75,000 and $100,000, along with a flexible PTO policy and a culture that promotes work-life balance.
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