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Customer Service Rep

Guest Experience & Resolution Specialist

Job in Dayton, Montgomery County, Ohio, 45444, USA
Listing for: Middletown Hotel Management
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Middletown Hotel Management in Dayton, Ohio is seeking a Guest Services Representative to act as the first point of contact for guests. Responsibilities include addressing concerns, promoting amenities, and documenting interactions. Ideal candidates will possess an associate's degree and a minimum of 2 years of customer service experience. Proficiency in Microsoft Office and strong communication skills are required. Join a dynamic team with a commitment to excellence in guest services.
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