Dispatch Representative

Job Title

Responsible for the effective daily coordination and monitoring of transport services activities through timely and accurate dispatch and management of customer transportation requests. Maintains contact with transport team and documents status and current location. Enters, updates, and retrieves information from a variety of computer and recording systems. Operates a variety of communications equipment, including radio consoles, telephones, and computer systems. Ensure positive patient, customer and transporter satisfaction, proper priority standard utilization, program quality standards, performance improvement, and personnel productivity.

Ensures compliance with regulatory agencies and for established policies and procedures. Assists other hospital department with communications and coordination of critical services.