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Customer Service Representative; Onsite

Job in Dayton, Montgomery County, Ohio, 45404, USA
Listing for: Taylor Corporation
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Position: Customer Service Representative (Onsite)
Taylor Corporation -  - Responsibilities:
Manage all written and verbal communication with customers on behalf of the company;
Resolve all customer needs including orders, requests, and follow-up activity across multiple systems and functions;
Own escalations and concerns on behalf of the customer with root cause analysis;
Engage appropriate resources to assist or resolve service issues as necessary;
Understand and appropriately use the company pricing system and policies
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