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Customer Success & Onboarding Specialist
Job in
South Dayton, Dayton, Montgomery County, Ohio, 45401, USA
Listed on 2026-07-14
Listing for:
LexisNexis Risk Solutions
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Lexis Nexis Risk Solutions is seeking a customer-facing representative to help new and existing customers adopt Case Map, guide onboarding, and drive long-term value and satisfaction.
You will deliver engaging training sessions tailored to user needs, build strong relationships with paralegals, IT professionals, and litigators, respond to feedback, identify opportunities for growth, and collaborate cross-functionally to improve retention. Travel up to 25% may be required.
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